Learning Facilitation Manager

S'more about the team

Reporting to the Head of People, the Learning Facilitation Manager will be responsible for developing and facilitating tailored, scalable, and measurable learning products for employees across the HelloFresh network. This role will work closely with the People team, cross-functional teams and the US Learning team to build blended learning deliverables that will directly impact employee engagement, development, and growth within the organization. A successful candidate in this role will thrive in an ambiguous, fast-paced, high-growth environment, enjoys problem solving, and will have a passion for working side by side with business leaders within the HelloFresh network. 

This is a hybrid role with a need for on-site presence at minimum 2-3 days a week at HQ or a field location, with the ability to travel an average of up to 50% of the time within Canada.

Lettuce share what this role will be responsible for

• Deliver high impact training to the organization that is created with a foundation of adult learning principles to ensure a positive learning journey for the HelloFresh team 
• Lead the end to end learning roadmap and strategy for HelloFresh Canada, in cooperation with the US Learning Team to ensure an aligned North American design perspective
• Collaborate with key cross-functional business  stakeholders to assess training needs and identify skill gaps, using data and feedback to consistently improve learning programs 
• Work collaboratively with US Learning team on the design and development of new learning products, as well as existing products that will be brought over to the Canadian team 
• Consult with customers and stakeholders within the business to develop an understanding of learner needs by conducting discovery calls to address learning requests
• Design, develop, and deploy tailored, scalable, and measurable learning solutions using diverse learning delivery mechanisms
• Manage projects of varying complexity with a multitude of audience sizes
• Support and champion internal processes standardization and refinement to drive continuous improvement
• Develop and deliver internal communications and train the trainer strategies to support network adoption of learning products 
• Leverage project management tools and learning technology to aid in the delivery of learning products
• Act as a the key administrator in Canada of our Learning Management System (LMS), and ensure this tool is leveraged to provide learning opportunities to employees. 
• Report on training impacts through data analytics that provide an accurate picture of the strengths and opportunities for the organization and utilize this data to build the business proposal for the learning strategy
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• A combination of Education and Experience in Human Resources, Education, Organizational Development, Psychology, Consulting, Product/Project Management or related field and/or certifications in specific Learning & Development areas 
• 5+ years in Learning & Development, with demonstrated facilitation and learning/project management 
• Demonstrated experience in delivering learning that has had a measurable business impact
• Demonstrated ability to communicate, negotiate, consult, and educate key cross-functional stakeholders on learning initiatives within all levels of the organization
• Ability to prioritize workload due to changing business needs
• Demonstrated knowledge of instructor led and virtual learning tools, as well as learning methodologies
• Ability to think strategically and provide long and short term learning experience/product recommendations and solutions that can flex and scale with rapid growth  
• Proven experience in stakeholder communications and in influencing cross-functional leadership at all levels of the organization 
• Proven exposure and basic proficiency with Google Suite applications, Learning Management Systems, Content Management Systems, Project Management tools and common Learning Design Technologies (i.e. Articulate 360, iSpring, PhotoShop, Camtasia, Microsoft Publisher, Litmos) 
• Willingness to travel up to 50% as needed by the business 
• Scheduling Flexibility (collaborating with partners across various time zones) due to business need 
• Ability to work weekends as required

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.