This position is responsible for provisioning effective colleague support & services to Tesco's businesses; through high quality work while continuously improving triaging processes of maintenance work order through its life cycle.
-Represent Talent Acquisition in all forums/ seminars pertaining to process; compliance and audit -Perform other miscellaneous duties as required by management -Driving CI culture; implementing CI projects and innovation for withing the team Deep expertise in a particular process or field First line team supervisory responsibility on process mentoring; on the job training; coordinating and communicating Maintain relationships with multiple partners; handle customer issues within process An experienced level of knowledge in full maintenance & support center life cycle Support the business end to end on Critical Issues Hands on experience with incident management; root causing & drive learnings Quality Audits for the team and Improvement Areas identified Lead the Training Requirements of the team engage with Leadership team Handle Inbound / Outbound Calls as lead by example Data management & reporting - Day to day tracking and submitting EOD data / reports to be shared with the leadership and other key partners Should be able to lead staffing; scheduling & breaks of team member
Adv MS Office – Excel; Word; Power
Point Numeracy Skills
Listening
English Speaking; Reading and Writing
Planning & Organising
Analytical Ability
Problem Solving;
Last date of Application: 18-09-24
Important Notice:
On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at [email protected]
