● Lead end to end Testing and Automation Process
● Design and implement efficient Testing practices
● Conduct Testcase and Code reviews to ensure the quality of Test Cases, Test coverage and Automation Code
● Participate in Planning meetings and ensure quality at all levels of SDLC
● Provide estimations for Manual and Automation
● Provide Testing and Automation Strategy for newly developed Features
● Identify the right tool and set up the automation framework for UI, API, and Microservices
● Increase Automation confidence by reducing random test failures
● Work closely with the Development team and ensures code is delivered with high code coverage
● Analyze Customer stats and implement the right tool for Cross-Browser / Platform Testing and Automation
● Responsible for QA metrics and Automation ROI and report them to management
● Identify Performance Application Performance bottlenecks and suggest the right tool and test strategy for Non-Functional Testing
● Guide and Mentor QA Team on the Testing and Automation Tools, Frameworks and Process
● Measure and Investigate Defect Leakage and provide preventive measures
● Identify CI / CD tools, define branching strategies, setup CI / CD pipeline
● Responsible for providing QA Tech debts and Automation Roadmaps
● Identify QA Risk and Mitigation Plans and ensure product delivery as per the release timeline
● 7-10 yrs of experience in automation testing
● Passionate about QA and breaking software systems
● Good knowledge on Software Testing concepts and methodology
● Good Understanding of Web fundamentals (MVC, HTML, JavaScript, CSS, Server Side Programming and Database)
● Good programming skills (Java / Ruby / Python / node. js / JavaScript)
● Good knowledge on Object Oriented Programming concepts and Design Patterns
● Hands on Knowledge of Test Automation approaches, Frameworks and Tools
● Hands on experience in UI, API, Cross browser Testing Tools and Automation
● Hands on any of performance Testing and Tools (Jmeter / Loadrunner / Gatling )
● Hands on knowledge on Continuous Integration & Continuous Deployment and Continuous integration tools (Jenkins / Travis/ Teamcity)
● Good Analytical and Problem Solving Skills
● Good verbal and written communication skills
All your information will be kept confidential according to EEO guidelines.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
