Lead Product Manager: Pendo for Employees (P4E)

Product Managers at Pendo build products for Product Managers. If you’re a data-driven PM looking to join a company and a team that makes your day-to-day and that of other Product people more enjoyable and successful-come join our team! We work every day to help customers create products users love.  As a Lead Product Manager of Pendo's Product Team, you will be responsible for widening the footprint of Pendo’s employee focused use case, Pendo for Employees (P4E). You will bring new features to market, drive adoption, and enable the sales and marketing teams to accelerate growth. 

Role Responsibilities:

• Define and deliver a product strategy and roadmap
• Work cross functionally between Product, Design, Engineering, QA and Product Operations teams to facilitate and own new product development.
• Deeply understand our customers workflows and jobs-to-be-done to inform new opportunities to improve their experience
• Work with engineering teams to deliver a scalable architecture that not just meets current needs, but considers future growth scenarios
• Use agile principles to write user stories, plan and drive the software development of features.
• Manage and communicate dependencies with other teams.
• Define clear outcomes that measure customer satisfaction and business impact with the ability to analyze them and utilize them in decision making processes
• Prioritize between new features, architectural improvements, and operational excellence

Minimum Qualifications: 

• Bachelor’s or master’s degree in Engineering or MBA, or equivalent in experience
• 7+ years of product management experience, ideally in the B2B SaaS space
• Ability to synthesize complex internal needs across the company while considering both customer value and future growth
• Experience using Agile/Scrum/Sprint methodology including sprint planning and execution, as well as a strong understanding of software development management methods
• Strong analytical skills to make data-driven decisions with ability to query data from various systems to solve problems and experience in one or more data analysis tools 
• Experience with testing, automation technologies and build aspects of software development
• Entrepreneurial instincts with clear bias for informed action and track record of leading new initiatives with limited resources and support

Preferred Qualifications: 

• SaaS Digital Adoption experience
• Experience building analytics software products

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation 

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in:

Raleigh, NC - USD $175,000 - $189,000

New York City, NY - USD $185,000 - USD $198,700

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

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