Lead Product Manager - AI Course Assistant

Course Hero is scaling! We are seeking a Lead Product Manager to join our growing product development team. As a Product Manager, you'll have the unique opportunity to champion the development of new AI-focused learning products within the AI Course Assistant (AICA) teams, while also extending your impact beyond departmental boundaries by collaborating with other teams like Growth to drive monetization and market expansion initiatives.

In this role, you’ll build innovative new study tools and thoughtful experiences aimed at helping students succeed in their academic journey. As a PM, you’ll work on exciting new product features that utilize AI, course specificity, and user-generated content to help students with their study tasks and goals. 

In this position, the product manager will collaborate with Engineering, Design, Insights, and Analytics teams to work on multiple key projects lines ranging from building 0-1 products, executing on exciting new features to solve, and driving top-funnel growth for all tools. We are looking for a candidate who shows divergent thinking, business growth mindset, and thought leadership on the latest advancement in AI/ML. Come join us to shape the future of education technology!

Here are some ways you’ll make an impact

• Understand Course Hero's strategic and competitive position. Set your team's goals and success metrics that align with Course Hero's mission and drive maximum impact based on data analysis, market research, and usability studies
• Deliver on this vision by setting your team's goals, success metrics, and roadmap and collaborating extremely effectively across the company
• Completely own your team's products, existing or new, from ideation, through development, to experiment, launch, growth, and maintenance, caring deeply about our users
• Work closely with a team of engineers, designers, analysts, marketers, operations, and business partners to build new products and experiences that attract and retain users
• Clearly communicate roadmaps, priorities, experiments, and decisions across a wide spectrum of audiences from partner teams to executive levels

Are you our Lead Product Manager? 

• 5+ years experience in product management, product design, or equivalent consultant experience
• Experience building 0-1 products 
• Passion for Course Hero and what we are trying to achieve with our mission to help all students graduate confident and prepared 
• Natural ability to make things happen around you. You manage project ambiguity, complexity, and interdependencies in an organized and structured way. Be able to define and analyze metrics that inform the success of products
• Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, to press, and other audiences
• Experience leading post-launch optimizations including developing testing strategies
• Detail-oriented with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you 

Bonus Points 

• Experience with marketplace products, aggregators, and network effects
• Experience in crafting products powered by Machine Learning and AI
• Hands-on experience conducting quantitative product/business analysis using Python or R, and SQL

Benefits & Perks!

• Competitive salary, annual bonus, and RSUs
• Medical coverage, including full dental and vision
• Life and disability benefits
• 401(k) program (US)  / retirement savings plan (Canada) with company match
• One month paid sabbatical after 5 years at the company
• Education reimbursement
• Professional development workshops & industry conferences
• Paid parental leave
• Flexible work schedule
• Social responsibility program (volunteer time off and donation matching)
• Annual wellness stipend
• Monthly tech stipend
• Annual family planning stipend
• Quarterly snack boxes delivered to your door

For positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ.

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!

We are a virtual-first company and have employees dispersed throughout the United States and Canada. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed below. You may also be eligible to participate in our bonus program and may be offered an equity award, benefits, and other types of compensation.

This role is eligible for hire in the San Francisco Bay Area, Vancouver, Canada, or Toronto, Canada.

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Equal ​Employment Opportunity Statement ​(EEO)

We are an equal opportunity employer and value diversity and ​inclusion within our company.  ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

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