Lead, People Operations Specialist

About the role:

Samsara Technologies India Private Limited is looking for a People Operations Specialist to join our India People (HR) team in Bengaluru to support and manage all aspects of the employee life cycle & experience. 

This is a hybrid position requiring 3 days per week in our Bangalore office and 2 days working remotely. Relocation assistance will not be provided for this role.

In this role, you will be the first line of support in Samsara India to provide timely and accurate information to employees regarding Human Resources processes, personnel policies, and procedures. You will also ensure data integrity throughout our people systems and processes and own a variety of audit processes to ensure that the right data is flowing across each of our systems. 

You have excellent customer service skills, build rapport quickly with employees, and have outstanding attention to detail when managing data. You are passionate about data integrity and its ability to drive effective judgments. You’re process-driven, solution-focused, and are great at building relationships across teams.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will: 

• Partner with People Operations team members in documenting team processes, “how-to” guides for company intranet resources, communications or training materials for process enhancements and updates.
• Assist in standing up and optimizing Samsara India processes
• Partner with People Technology to test, audit, and maintain data integrity and provide feedback where enhancements can be made.
• Suggest new procedures and policies to continually improve efficiencies of the People department.
• Assist in Project Management of technology enhancements or process improvements. Manage expectations and scope, propose and manage timelines, document and deliver solutions. Coordinate conversations with business partners and People Technology.
• Scope incoming project requests. Document clear and detailed functional requirements, creation of project plans, create and manage testing plans, project success metrics, cross-functional communications, and timelines.
• Expertise in India and EMEA requirements for benefits, leave of absence, terminations, onboarding, etc. 
• Lead other People Ops and Tech teammates in India
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 4 years experience within a HR/People team for a fast-growing, global company.
• 1 year of supervisory or lead experience 
• Bachelor’s degree or equivalent work experience.
• Extensive knowledge of HR best practices and employment laws.
• Experience in triaging business processes in Workday and managing EIB data loads.
• Experience maintaining and auditing processes for data accuracy.
• Experience supporting HR compliance and processes on a global scale. Experience with OFCCP, EEO, or SOX compliance.
• Strong attention to detail, customer service presence, and organizational skills.
• Experience managing cross-functional relationships and partnering closely with groups such as Employee Relations, Payroll, Recruiting, Finance, or Legal.
• EMEA region experience.

An ideal candidate also has:

• Google Suite experience.
• HR reporting and analytics experience.
• Strong presentation and communication skills.

#LI-Hybrid