L&D Consultant (Engagement & Organizational Development)

The Role

We are looking to hire a Learning & Development Consultant who will be a valuable addition to our Asia-Pacific (APAC) team. The chosen candidate will demonstrate proficiency in data analytics to identify insights and make improvements in our employee listening, learning, and organizational development initiatives. You will contribute significantly to the creation and execution of data-driven strategies aimed at improving employee engagement and driving organizational performance.

L&D Consultant will report to the Head of Learning & Organisational Development but will support activities across the Talent, Leadership and Learning (TLL) function.

Key Accountabilities

1. Employee listening:

• Support SEEK's bi-annual employee engagement surveys, including crafting questions, setting up platforms, presenting with collaborators, executing surveys, analyzing data, and preparing reports.
• Launch employee listening surveys using SEEK’s preferred platform provider
• Manage onboarding and offboarding surveys
• Support initiatives around employee engagements and Employee Value Proposition

2. Employee development:

• Collect, analyse, and interpret data related to TLL initiatives, programs and employee listening activities
• Identify trends, patterns, and insights from talent, succession and learning data to advise decision-making
• Develop, manage and track learning programs, career and talent related work/projects

The Team

This is an individual contributor role in SEEK’s APAC Talent, Leadership and Learning team, which is part of the People & Culture division. Other roles in the team include Senior Learning & Development Consultants, Senior Talent Consultants, and Learning Coordinators.

This role will be based in Kuala Lumpur, and will be required to work closely with team members based in Melbourne.

Crucial Qualifications, Skills and Experience

• Bachelor’s degree or equivalent experience in Human Resources, Data Science, Psychology, or a related field

• 2-5 years of proven experience in learning analytics, data analysis, or related fields

• Experience in setting up and conducting employee engagement surveys in large organisations is preferred

• Ability to craft training needs survey, learning content development, and adult learning approaches

• Excellent analytical and critical thinking skills, including the capability to think strategically about data to deliver valuable insights that support decision-making

• Effective communication and facilitation skills for conveying technical concepts to non-technical audiences

• Able to work independently and collaboratively in an agile environment

• Project management skills, including setup, reporting, change management, and communication

• Collaborator and business engagement, with the ability to work across teams and cultures

• Preferred experience with learning management systems (LMS) and other learning technology platforms Top of Form