Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩
We are looking for full-time Support Associates to join our Support team in Riga!
What you’ll be doing
- Supporting our customers, courier partners and venues via live chat and phone
- Ensuring that the delivery operations run smoothly
- Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
- You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
- You can work in shifts in mornings, evenings and weekends - our support is open seven days a week. The schedule for this full-time position includes 8 hour shifts five days a week, including weekends and public holidays. Your work shifts are between 8:00-22:00.
- This position is fully on-site - we expect you to be able to work from the office from Monday to Friday, with an option to work remotely from home on the weekends. Our office is located in the center of Riga.
- You are fluent in Latvian and have professional working proficiency in English
What you’ll get by joining us
- Wolt credits cashback benefit
- Employee assistance program
- Wolt-wide training programs
- Yearly team budgets
- Coffee and snacks at the office
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙 Please submit your application in English!
The starting salary for this role is 8.79€/h gross (during probation).
