Large Mid-Market Sales Specialist, Senior Manager

What a Large Mid-Market (LMM) Sales Specialist, does at Visa:

You will be working closely with the Head of CMS Japan, and the larger VCS Japan team to deliver on the LMM product strategy. You will work on strategy deployment, solution ideation and development, portfolio optimization, delivery and enablement of products and services.

LMM segment is poised for growth in Japan as we embark on initiatives to drive commercial flow through new digital solutions including virtual cards, mobile capabilities, and other payment solutions. By working with our Issuers clients, partners, as well as both local and global Visa teams, this role brings exciting opportunities for individuals looking for a challenging, innovative, and fast-paced environment where solutions are bespoke, new and potentially groundbreaking. You will get a holistic experience across product development, commercialization, and sales.

You will develop and own product expertise, work closely with LMM Hub team to proactively advocate as a subject matter expert to clients, partners and internal stakeholders which will leverage on a deep understanding of product functionality, and roadmap, regulatory and compliance issues, and the technology and operational environment of clients. You will be responsible for making decisions and have influence impact on issuers opportunities.

This is a highly commercial role and target driven role, and you will need to deliver and execute on key sales performance metrics.  Sales metrics include but not limited to Annual Average Payment Volume (AAPV), Annual Average Net Revenue (AANR), PV, NR, CIF, Active CIF. You will need strong financial, analytical, collaborative and product skills required to manage major opportunities. 

What we expect of you, day to day:

• Responsible in Strategy deployment, solution ideation (including RFP responses) and development, portfolio optimization, delivery and enablement of products and services in Japan

• Identify opportunities for client performance optimization of products and services, which includes collaborating with internal cross-functional teams such as Client Relationship Management, Merchant Sales & Acquisition, Client Support, and Visa Consulting & Analytics to develop overarching strategies across commercial related products

• Effectively navigate complex problem solving which vary widely in nature independently.

• Collect and organize market intelligence and client specific feedback from financial institutions / fintech’s and businesses to contribute to the strategic roadmap for prioritization

• Manages end-to-end project for product implementation which requires timeline & task identification, coordination with concerned stakeholders such as clients and Client Services team

• As a member of the VCS team, you will be required to contribute your LMM knowledge to other areas of the VCS and support your account managers

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What you will need:

• 10 years of experience in product management and/or launching new products as well as business development
• Work experience covering industry segments such as OTA/Travel, eCommerce/technology, procurement / ERP providers, Government as a client, Healthcare, Insurance, Logistics and other supply chain experience will be advantageous
• Passionate about sales, driving results, customer experience, innovation and business growth and will partner the account leads who are also responsible for delivering on sales targets and outcomes
• Extensive industry and functional expertise, including product management, contract negotiations, marketing and sales
• Exceptional communication skills with the ability to negotiate and influence key stakeholders at all levels both internally and externally to Visa and be an ambassador for Large Mid-Market Business
• Ability to work in a matrix environment with multiple stakeholders and create project teams to assist in execution and implementation of new products or services (Marketing, Sales, Operation, internal and external stakeholders)
• Highly disciplined and organized approach to prioritize deliverables and execute consistently and systematically on both immediate and long-term priorities
• Self-starter with demonstrated ability to take initiative, and adapt in a fast changing, often ambiguous market context
• Consistently strives to achieve and improve upon quality standards expected by colleagues and clients
• Strong academic credentials. An MBA or similar degree from a top tier institution is a plus
• Full professional level in Japanese with the ability to engage effectively in both written and verbal communication with internal and external stakeholders.
• Business level in English

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.