- Oversee and direct all pre-analytical processes within the life cycle of the laboratory specimen: collection, packaging, shipping, receiving, processing, tracking, and archiving
- Interface with Eurofins-DPT clients to resolve specimen issues
- Oversee the scheduling of staff to ensure production schedules are met
- Counsels staff with regard to problems encountered in daily operations
- Create and report to management on pre-analytical metrics and quality indicators
- Recommend changes in services, processes, and policies that enhance pre-analytical efficiencies
- Work with Quality Assurance to resolve client complaints by investigating problems, developing solutions, and making recommendations to management
- Contribute to team effort by accomplishing related results as needed
- Support Eurofins-DPT's business philosophy, leadership values, and ethics
- Conduct timely investigations in coordination with Quality Assurance related to site quality events, including but not limited to: customer complaints, inquiries, non-conformances, corrective actions, and audit findings
- Perform duties in compliance with all applicable regulatory and accrediting agencies and cGMP expecatations, including but not limited to: Facility and equipment maintenance, validation review and approval, training (internal, continuing education, proficiency testin, annual GMP, etc.)
The Ideal Candidate Possesses the Following:
- Minimum 2 years experience in a pre-analytical department
- Specimen management experience
- Project management skill
- Client service experience
- Ability to organize, communicate, teach, and work with others in an effective manner
- Ability to manage and schedule the work of others
- Analytical thinking and communication skills
Potential Environmental Factors:
- This laboratory carefully maintains all hazardous materials. All employees must abide by VRL Eurofins' Safety and Exposure procedures. This includes using the provided safety clothing and equipment.
- For a list of potential chemical hazards, see appropriate SDS sheet.
Compensation:
- Salary: $55,000.00-$70,000.00
Schedule:
- Monday-Friday 9:00am-5:30pm
What we offer:
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
