AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Infrastructure Consultant will be responsible for designing, implementing, and maintaining our complex physical and cloud-based infrastructure to ensure it operates efficiently, securely, and reliably. The ideal candidate will possess a strong background in infrastructure, networking, and cloud technologies with a strong attention to detail. This individual will work with business leaders, managed services personnel and customers to create scalable and secure technology solutions across the enterprise.
Key Responsibilities
- The infrastructure expert is responsible for overseeing and managing all aspects of an organization's data centre infrastructure.
- This includes designing, implementing, and maintaining data centre facilities, servers, storage systems, network equipment, VMware, and related technologies.
- The role requires a deep understanding of data centre operations, infrastructure architecture, and emerging technologies.
- The expert will collaborate with cross-functional teams, vendors, and stakeholders to ensure the data centre meets performance, reliability, and security requirements.
- Collaborate with team and stakeholders to design and plan data centre facilities ensuring scalability, efficiency, and reliability.
- Evaluate and recommend suitable technologies and solutions for infrastructure.
- Infrastructure Implementation: Oversee the installation and configuration of servers, storage systems, network devices, and other data centre equipment.
- Ensure proper cabling, cooling, and power distribution within the infrastructure.
- Maintenance and Monitoring: Develop and implement maintenance procedures to ensure the continuous operation of data centre equipment.
- Monitor server performance, network traffic, and storage utilization to identify and resolve issues promptly.
- Ensure compliance with industry standards, regulations, and best practices related to data centre operations.
- Develop and maintain disaster recovery plans and backup strategies to minimize downtime in case of failures or disasters.
- Conduct regular tests of disaster recovery processes to validate their effectiveness.
- Collaborate with vendors to procure hardware, software, and services for the infrastructure.
- Negotiate contracts and service level agreements to ensure cost effectiveness and quality of services.
- Monitor resource usage trends and plan for future capacity requirements.
- Recommend upgrades and expansions to accommodate growing business needs.
- Maintain comprehensive documentation related to infrastructure configurations, processes, and procedures.
- Create and update Standard Operating Procedures (SOPs) for data centre operations.
- Collaborate with IT teams, including network engineers, system administrators, VDI engineer and security experts, to ensure seamless integration of data centre services.
- Provide technical guidance and support to junior staff members.
Skills Required
- Bachelor’s degree in computer science, Information Technology, or related field (master’s degree preferred)
- 10+ years of experience in designing, implementing, and managing complete infrastructure.
- Deep understanding of server hardware, storage systems, networking protocols, and virtualization technologies
- Certifications such as Cisco CCNA/CCNP, CompTIA Server+, or equivalent are a plus.
- Knowledge on VDI Infrastructure solutions to the likes of Citrix / VMware / Microsoft
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
