Are you excited to create an incredible environment and experience for users of a shared wet lab, care for a dynamic lab space every day including making changes and improvements, and work in a fast-paced and collaborative environment?
CIC seeks a highly capable, action-oriented and team-motivated individual to support the day-to-day operations of shared wet lab space and equipment on behalf of many users and projects. This is a great opportunity for you if you have at least five years of hands-on experience in a lab environment, offer solutions to the problems you see, like to test approaches to make continuous improvements, want to make a difference in an operational role with the opportunity for growth, and are motivated by exceeding the expectations of those around you.
YOUR DAY-TO-DAY WORK
You will join our team as the operational expert for our wet labs. You will oversee a team of facilities and lab operations coordinators. Your work is a mix of managing people, operations, equipment, and facilities, as well as being responsible for our clients’ experience while partnering with our shared workspace teams.
• SOPM work: Review, training, revision, writing.
• Ensure all equipment and facilities are functional, organized, clean, and in good working order. Troubleshoot equipment issues, train staff and clients on proper equipment use, and be responsible for Temperature Monitoring Systems (where applicable).
• Coordinating and scheduling all preventative maintenance (PMs), equipment certifications and service.
• Negotiate and obtain service contracts for onsite equipment and facilities maintenance.
• Manage Lab Operations Coordinator(s)’ daily work and professional development.
• Oversee inventory management, including equipment and consumables.
• Maintain building management and facilities relationships to ensure timely building related projects/fixes.
• Maintain building owner relationships and vendor relationships.
• Research and implement new services, vendors, and community improvements.
• Own ongoing ordering, including consumable gas and dry ice ordering.
• Serve as the primary Environmental Health and Safety point person (Biosafety Officer/Emergency lead/Chemical Hygiene Officer).
• Ensure compliance with federal, state, and local regulations; lead lab client training; and work closely with your team and clients to ensure facility compliance. Maintain all applicable permits and licenses for the site.
• Lead client service-oriented tasks such as lab move-ins/move-outs, lab setup, and decontamination.
• Participate in prospective lab client tours of the facilities.
• With Events & Partnerships Lead, engage our clients through promoting and hosting community building events.
• Send timely client communication re: equipment updates, building notices, etc.
• Support our amazing clients who are working on innovative and cutting-edge research projects.
• Occasional attendance at ecosystem and networking events.
• Other duties as assigned.
ABOUT YOU
It’s not expected that you’ll know everything that we do on day one, but you should be ready to train with us, learn on the job, seek new information, and learn independently.
More specifically, as our ideal candidate, you are:
• Technically focused and well-versed in standard lab equipment.
• Service-minded and lab-focused.
• Reliable, clever, and able to work independently to connect the dots.
• Constantly looking around corners and anticipating potential hold-ups.
• Excited and eager to merge work that is lab/tech focused with relationship building and client-facing work.
• Willing, able, and happy to help.
• Driven to keep order around you.
• Experienced in performing in a fast-paced environment.
• Able to communicate creatively and effectively with your team and clients, in person and in writing.
• Highly attentive to detail and quality control.
• Willing to proactively seek out and master new skills.
• Someone who treats everyone as an equal and as important.
YOU HAVE
• A college degree in laboratory science, chemistry, biology or another life science, or equivalent work experience; advanced degree a plus.
• At least 5 years of hands-on lab experience.
• At least 3 years of supervisory experience preferred.
• Strong understanding of good laboratory practices concepts and lab safety practices.
• The ability to lift over 40 pounds and work on your feet for several hours at a time.
• Experience working with biohazardous material and/or working in a Biosafety Level 2 lab are a big plus.
• Certifications in EHS, management/supervision a plus.
• 5 S training a plus.
• An interest in a long-term role - we are a growing company, and we like folks to grow with us.
• Availability to work 9AM-5PM Monday through Friday, as well as rotating week-day holiday coverage and on call weekend coverage.
If you don't meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.
OUR OFFER
• Starting compensation is commensurate with experience.
• 100% company paid premium healthcare and dental benefits.
• 100% company paid long and short-term disability, and life insurance.
• 401k (must be 21+).
• 23 days of PTO accrued annually (more with seniority) plus thirteen holidays from the start.
ATTRACTIONS OF THE JOB
In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported.
Some of the benefits of being here include:
• Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues!
• Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company.
• Discounted services and memberships on tools to make your life happier/healthier such as gym memberships, tech and design support, hotel stays, and other fantastic options.
ABOUT CONNECT LABS BY WEXFORD
Connect Labs by Wexford is a flexible, scale-in-place lab and innovation infrastructure located within Wexford’s dynamic and amenity-rich Knowledge Communities. Specifically created for emerging and growth companies in the life sciences, computational, engineering, and energy industries, Connect Labs offers pre-built and furnished lab, support, and office space with a purposefully curated set of amenities, services, and shared equipment that provides companies the space to grow and attract talent; specialized equipment to leverage and conserve capital; intentional proximity to peers, experts and potential strategic partners; and opportunities to conduct research to improve the human condition and drive economic impact. Connect Labs is currently in Phoenix with additional locations coming soon, including Baltimore. To learn more, please visit wexfordconnectlabs.com.
ABOUT CIC
CIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office and lab space, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster. In 2013, CIC’s CEO and founder Tim Rowe co-founded LabCentral, the nation’s premier shared wet-lab facility in Kendall Square, which served as the basis for the shared lab model we offer at select CIC Innovation Campuses today.
We have locations in Boston, Cambridge, Philadelphia, Providence, St. Louis, Berlin, Rotterdam, Warsaw, and Tokyo and are growing into other cities within the US and abroad. CIC has supported over 10,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries.
CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.
