About Super.com
We started
Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.
About this Team
The Product management team at Super.com is a high-performing and fast-paced team of product managers who are passionate about creating meaningful, impactful products that help our millions of customers experience more of what life has to offer. We champion the three key pillars of successful products: data driven business outcomes, true understanding of who our customer is, and integration of magic. We are guided by “truth-seeking”, where our thirst for data driven decision making drives us to be correct rather than look good. We debate, dig deep, collaborate, and work together to uncover what our customers and the business need, how to build it, when and why to build it, and then help guide the execution to see it come to reality. We experiment routinely, and look for insights from quantitative and qualitative data wherever we can get it. We create the roadmap for where the product is going, assess the impact it has on our customers and business, and ensure Super.com is a world class product loved by millions of people. If you’re looking for a place to be challenged, be data driven, experiment, and push product strategy forward, this is it!
About this Role
This is the perfect role for product managers who are newer in their career and ready to shine. As the co-pilot for the fintech Mission Aligned Team Leads (MAT Leads), you will help two of our critical teams in acquisition & engagement and cash advance & credit execute and drive their vision forward. You’ll collaborate daily with designers, product managers, and engineers, and you’ll interface with the General Manager of Membership, the head of product, and your Group Product Manager. Primarily, you’ll help the PMs and team leads drive experiments, drive forward PRDs, research new opportunities, and manage the backlog. You’ll generate reports and share your discoveries and insights with the team. You’ll also oversee small scale projects related to our bank, cash advance, activation of the card, and more. We are looking for someone who loves to execute, can collaborate in ambiguous waters, and can be given multiple challenges at the same time and thrive. We want someone with a strong bias for action, takes ownership, and comes with solutions to problems we didn’t know existed. The teammate that will thrive in this role has excellent written, oral, and presentational skills, and has the confidence and data-drive nature to disagree and debate when necessary. This person is also joining a team committed to changing the landscape of finance for the underbanked and underserved in North America. If this sounds like you, let’s talk!
Responsibilities
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Support PRDs & Experiments - Work with the product managers in fintech to start, lead, and complete various PRDs and Experiments so that execution and forward momentum is prioritized.
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Project Management - Assist MAT leads in the project management of the backlog. Help drive individual projects (as a project owner) and ensure the PRDs & Experiment projects in the pipeline are running smoothly, communicating with designers, engineers, and other stakeholders.
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Lead Ceremonies - Lead sprint and MAT lead ceremonies where necessary for backlog grooming, sprint planning, and similar meetings. Work with the PMs and GPM on OKR updates and compiling results.
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Research and Data Analysis - Speak with customers, dig into UXR data, create and compile research on competitors, dogfood the product, and participate in many other research work to drive quality decision making.
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Compile & Share Insights - Conclude experiments, gather insights, and share learnings with the product team, your MAT teammates, and the broader vertical. Proactively seek opportunities where we have insight gaps, and create smoke tests, experiments, and research that can get signal on the truth.
Hard Requiremements
- 2+ years in B2C product management or similar roles.
- Previous experience working directly with engineering and design teams and having shipped products to market.
- Experience building and iterating on MVP features and experience working with products in 0 to 1 stages and 1 to 10 growth stages.
- Project management and agile experience (in any industry).
- Excellent communication skills with immediate teams, engineers, designers, executives (written, oral, and presentational).
- Data driven analytical thinking, and back statements up with facts and examples.
- Ability to thrive in ambiguity with a strong bias for action.
- Humble, flexible, and willing to jump in on exciting, front-line projects and less glamorous tasks.
Soft Requirements
- Background in data analytics.
- Solid understanding of product management principles (e.g. Reforge, PMMC fit, etc)
- Experience working directly with Amplitude, Figma, Jira, Notion, Looker, and Google Suite
- Background in consumer, mobile, and fintech
- Deep understanding of subscription and membership models and space
- Experience with UXR and customer, competitive, and market research
We've got you covered!
- Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets
- We are remote first – you have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms
- Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsite
- We welcome new family additions with generous parental leave and a flexible return-to-work plan
- This is just scratching the surface– see our careers site for a more detailed overview of our perks & benefits
We Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.
