Korean Senior Social Insight Manager (12-month contract, full-time)

We are a multilingual social listening research agency. Based in the market, our skilled team of analysts are native speakers of over 100 languages, with a deep understanding of both the cultural and sector-specific context of the language. We have a range of clients, from agencies to direct enterprises across diverse sectors, such as pharmaceuticals, consumer electronics, fashion and beauty as well as entertainment. These clients are looking to us to share deep cultural insights to answer their business questions, for example: "What do people think of our products or services or those of our competitors? Who are our customers, and what does their buying journey look like? How can we find influencers to help market our products?

Due to significant recent growth, we are looking for an experienced Korean Senior Social Insight Manager to lead the team in the Korean market. This role is based in Seoul. We are open to full-time working with flexible or agile working arrangements.

You will report to the Associate Director, Insights. You will write Boolean queries to be run through our licensed social platforms. You will then read through the results, tagging, categorising and developing the conversations to generate insights to answer our clients' business questions. You will be responsible for coding and analysing the data in Korean and then reporting back your analysis in English.

Responsibilities

• Translate business questions into social listening solutions, developing methodologies that utilise the range of analytical techniques available across the market.
• Understand the client’s needs and find solutions. 
• Identify and deliver insights that drive business decisions.
• Develop well-designed, aesthetically appealing PowerPoint presentations for deliverables, translating complicated concepts or data outputs into easily digestible and visually appealing presentations.
• Collect, clean, and analyse the data for regular and/or ad-hoc social listening insights reports.
• Meet exacting client deadlines.
• Present your work to clients, building warm and professional relationships.

Requirements

• Have a BA/BSc or equivalent undergraduate degree or equivalent practical experience.
• Possess excellent written communication skills.
• Speak & write English and Korean at a native level. You should understand both the language and cultural context of Korea with ease.
• Have 5-8 years of social listening experience.
• Have experience with qualitative and quantitative analytics and research.
• Have experience with project and client management
• be fully conversant with writing effective Boolean queries
• Have experience with using social listening tools such as Brandwatch, Talkwalker, or other similar data aggregation and analysis tools
• Understand considerations/limitations of the data collection and technologies/tools available in the social listening space.

Process

1. CV submission
2. An assignment to assess a candidate’s Boolean query writing and data analysis skills
3. Interview (English)

Benefits

Convosphere is an independent, growing business with 160 analysts from all over the world. Founded in 2014 and headquartered in Hammersmith, London, we are a varied and fun bunch, all passionate about showcasing the insights that social media has to offer. This is a great opportunity to work in an interesting and varied role for our growing, global business - as our business grows, so will your role.

Remuneration includes a competitive salary (KRW 52,500,000 to KRW 75,000,000, depending on experience) and stock options.

We are open to discussing flexible or agile working arrangements, including some remote work and reduced or compressed hours.

The closing date for applications is Monday, 4th November 2024

You can find out more about us and what we do at https://convosphere.com/.

You can find details of our privacy policy for candidates at https://convosphere.com/careers/privacy-policy-for-candidates/