Our Knowledge Management Specialist is responsible for creating, maintaining, and optimizing our company’s knowledge base systems. This role ensures that information is accurate, accessible, and well-organized by developing and updating documentation, managing content within the platform, and implementing best practices for knowledge transfer. We seek an experienced professional who can hit the ground running and contribute immediately to our Luxury team.

This is a remote role for North America (US/Canada). Standard hours are Monday through Friday, with flexibility based on business needs.

RESPONSIBILITIES:

• Develop engaging, clear, and user-friendly content, incorporating SEO techniques to enhance visibility.
• Update and refine existing website content to ensure accuracy and relevance.
• Manage the migration of updated technical literature, ensuring a seamless transition.
• Edit and proofread new content to maintain high-quality standards before publication.
• Collaborate with cross-functional teams and subject matter experts to gather insights and synthesize information.
• Stay current with industry trends by pursuing ongoing professional development in content design and technology.

BASIC QUALIFICATIONS:

• Strong written and verbal communication skills, with the ability to create clear, informative content.
• Skilled in organizing, managing, and retrieving information efficiently.
• Ability to research, develop, and deliver training materials for new hires and ongoing education.
• Quickly comprehends complex technical concepts and translates them into accessible content.
• Proficient in creating user-focused instructional materials, such as manuals and guides.
• Strong attention to design, composition, and brand standards for high-quality documentation.
• Manage multiple projects while maintaining accuracy and meeting deadlines.
• Proficiency in CRM systems, Microsoft Office Suite, and presentation software to enhance productivity.
• Works independently while effectively collaborating with employees at all levels.
• Self-motivated with a proactive approach to problem-solving and continuous learning.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree with a minimum of 3-5 years of experience in knowledge management, information management, or a similar role
• Relevant certifications such as ITIL, KCS (Knowledge-Centered Service), KM (Knowledge Management), PMP (Project Management Professional), or similar
• Proficiency in HTML, CSS, and other web technologies

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $55,000 USD - $88,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits , inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

We are committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. To support our efforts, we invite you to voluntarily share your gender, ethnicity, and veteran status. This information is confidential and helps us ensure an inclusive hiring process and improve our diversity initiatives.

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.