Key Account Manager

We are now launching in Uzbekistan and looking for a Key Account Manager to provide world-class support to a portfolio of restaurant partners. This will be a mix of independent eateries and larger chains (and everything in between!), so there’ll be a variety of queries to answer and problems to solve!

We’re looking for someone that has a real passion for delivering exceptional service, and that is savvy with adapting their tone to suit the customer - you’ll need to be the person that can build great relationships with both the owner and the chef. Preferably you have some previous experience from working with data and have the ability to use it to strengthen our partnerships.

You must also be a team player and willing to chip in with tasks outside of the day-to-day - it’s important that we keep the ‘hands on’ ethos that has made our team what it is!

What you'll be doing:

• Driving and managing growth of our current venues by improving venue performance by strong analysis and frequent quality and satisfaction checks.
• Successfully onboarding and training venues.
• Responsible for the overall restaurant relationship post-onboarding.
• Key communicator between our operations and restaurant partners.
• Working closely together with the marketing team to plan and execute campaigns together with restaurant partners.
• Analysing the local market on an ongoing basis.
• Actively monitoring what our competitors are doing and reporting back.

• Solid experience of account management in a high-pace environment.
• Excellent interpersonal skills with the ability to adapt tone to suit the audience.
• Experience in analytics.
• Structured, detailed and service-oriented.
• High ownership and ambition to go beyond the obvious.
• Passion for food and developing the best restaurants in town.
• Fluent level of Russian, Uzbek and English.

The position will be filled as soon as we find the right person, so feel free to apply as soon as you feel like hearing more about the position and potentially joining Wolt!

The compensation will be a negotiable combination of monthly pay and Wolt stock options. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie.