Key Account Management
- Manage and grow relationships with top-tier clients in the medical device industry, ensuring high satisfaction and retention.
- Develop tailored solutions for key accounts by leveraging services across all laboratories in Europe.
- Act as the primary point of contact for strategic accounts, addressing their needs and ensuring seamless project execution.
- Identify opportunities to cross-sell and upsell testing services, including biocompatibility, sterilization, regulatory compliance, and packaging testing.
Sales Leadership
- Lead, mentor, and motivate a small team of sales professionals in Germany to achieve revenue and performance targets.
- Set clear individual and team KPIs, monitoring performance and providing coaching as needed.
- Drive collaboration within the European sales team to create a unified approach to cross-border clients.
- Conduct regular sales meetings and pipeline reviews to track progress and ensure alignment with business goals.
Strategic Planning and Execution
- Develop and implement strategic sales plans to achieve revenue and EBITA targets for Germany and Europe.
- Analyze market trends, customer needs, and competitor activities to identify growth opportunities.
- Collaborate with the marketing and operations teams to create proposals and deliver tailored presentations.
- Participate in industry events, conferences, and trade shows to represent the company and build relationships.
Operational Oversight
- Ensure the proper usage and alignment of the CRM system within the team, tracking leads, opportunities, and conversions.
- Report regularly on sales performance, pipeline development, and revenue forecasts to senior management.
- Coordinate closely with laboratory teams to ensure timely service delivery and client satisfaction.
- Experience: 5+ years of experience in sales or key account management, preferably in medical device testing, regulatory affairs, or a related scientific/technical field.
- Leadership: Proven track record of leading and developing successful sales teams.
- Education: Bachelor's degree in Life Sciences, Engineering, Business, or a related field. Advanced degrees or certifications in medical devices or regulatory fields are a plus.
- Strong negotiation and relationship-building skills.
- Ability to translate technical solutions into client benefits.
- Proficiency with CRM systems and sales tools.
- Excellent organizational and communication skills (fluent in German and English).
- Industry Knowledge: Familiarity with EU MDR/IVDR, ISO 13485, and other regulatory frameworks is highly advantageous.
- Competitive salary with a performance-based bonus structure.
- Opportunity to work with a dynamic, international team.
- Professional development opportunities, including training and certification programs.
- Hybrid work model with flexibility to travel within Germany and Europe.
- An impactful role in supporting the success of life-changing medical devices globally.
We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: https://careers.eurofins.com/
