Cermati.com is hiring a

Key Account Manager - Employee Benefit Insurance

Jakarta, Indonesia
Full-Time
  • Build and maintain strong, long-lasting relationships with corporate clients by understanding their unique insurance needs for EB and offering tailored solutions.
  • Analyze client insurance portfolios, assess risk exposure, and recommend adjustments or enhancements to coverage during clients renewal process.
  • Oversee EB insurance renewal process, ensuring seamless transitions and proactively addressing any changes or challenges.
  • Act as the main point of contact for clients throughout clients' policy journey including claims process and endorsement process, then coordinate internally with operation team to handle client requests.
  • Facilitate efficient resolution towards any clients inquiries and be the advocate for client interest
  • Educate clients on insurance products, coverage options, and risk management strategies to help them make informed decisions.
  • Identify opportunities for cross-selling additional insurance products and services to existing clients.
  • Provide value adding relationship to clients and such as coordinating wellness program
  • Must have minimum 5 years as Employee Benefit Account Manager or have client servicing experience or equivalent in Insurance Company or Brokers. Additional insurance education or designation preferred
  • Must have experience for maintaining employee benefit on large company
  • Must Have deep knowledge of Employee Benefit product
  • Must be proficient in Ms Office and preparing presentation
  • Must be highly organised and work well in team environment. Must have excellent interpersonal relationship skills
  • Ability to assess and maintain multiple priorities while managing one or more books of business
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