Kepak IT Operations Advanced Apprenticeship - Wales

About Kepak:

Kepak Group is an Irish company and one of Europe’s leading meat processors. Kepak have a portfolio of market leading brands including Rustlers, Big Al’s, John Stone, Stript Snacks and Celtic Beef. At Kepak, our ambition to grow as a business is equaled only by our ambition to grow the careers and personal satisfaction of our people.

Our Apprenticeships:

Kepak has some exciting opportunities for people looking to kick start their careers in the food industry. We need to get our amazing products onto the shelves for consumers as quickly as possible to enjoy, and our Operations teams are a key function to make that to happen.

Kepak are looking to recruit an IT Operations Apprentice to join the team at our factory in Portlethen, Aberdeen. You will be supported by a Mentor who will help and guide you through your apprenticeship and achieving your qualification.

For Apprentices, this programme is the perfect entry point into IT & Operations, and the wider Food Industry, through a structured apprenticeship programme. As an apprentice, you earn while you learn – Kepak pays you while you are being trained and you will complete a Level 3 IT Apprenticeship

Kepak are seeking reliable and hardworking individuals to join an industry leader that provides opportunities for training and progression to the right candidates. If you love working as part of a team and want the chance to help us innovate some of IT Operational approaches of the future, then this is the apprenticeship for you.

What to expect in the job?

• End-to-End Process Learning: Gain hands-on experience and a deep understanding of each stage of the production process, and the requirements of IT support for each
• As a member of the IT team onsite, you will deliver and support our digital platforms to support the needs of the various functions and their differing requirements
• Support any changes or new implementations, following the change management process
• Create and maintain accurate records of Infrastructure services and assets, including documentation
• End to end management of issues, through to resolution required, to ensure the issues are fixed
• Monitoring the systems and ensuring they are operating as required
• Business Operations: Support the business operations team in ensuring the smooth running of their software and hardware. Being present on the factory floors to provide support
• Data Management: Handle data entry, analysis, and reporting to help inform decision-making processes
• Project Support: Contribute to various projects by supporting project management teams with coordination, scheduling, and communications. Exposure to real-world projects and the chance to make a meaningful contribution to business outcomes
• Compliance and Documentation: Ensure all documentation and processes adhere to internal and external standards, including regulatory and compliance requirements
• Team Collaboration: Work closely with cross-functional teams, to support business operations and foster teamwork

Some of the learning to expect from your Apprenticeship:

• Communication skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Team working
• Initiative

Start date: September 2025

Location: Kepak Merthyr, Merthyr Tydfil, Wales

Starting Salary - £18,000 with an up to £2,000 increase at the start of Year 2 to £20,000

Read more about our programme and hear from some of our Apprentices:https://kepak.com/careers/apprenticeships/

Requirements

What we need from you?

While there is no previous experience needed for this role, the right candidate will;

• Be reliable and fully committed to the 2 year Apprentice programme
• Have a positive attitude with strong attention to detail
• Be willing to learn at all times
• Be flexible in their approach to work
• The ability to work as part of a team
• Willing and able to travel to our Merthyr site daily, and our training provider as required
• GCSE Grade C / 4 or above (or equivalent) in Maths and English 

We will be looking for alignment with our Core Values:

Responsibility – Ability to work on your own initiative and take accountability for your actions

Ambition – You will have the willingness and confidence to challenge yourself to be the best you can be and be driven to succeed

Passion for Food – this is at the heart of everything we do, you must be passionate about every aspect of our industry

Teamwork – ability to build positive relationships quickly with people from all cultures and career stages is pivotal

Benefits

What can we offer you?

• Employee Discount Scheme
• Service-Related Annual Leave
• Educational Assistance/ L&D
• Discounted Meat Products
• Cycle to work scheme
• Employee assistance programme

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