JUNIOR T&A ANALYST

The Time & Attendance Analyst will report to the Time & Attendance Manager to provide support in the administration, testing, training, and user support of the Time & Attendance system. The role will also support future efforts to rollout the system to other business segments and countries.

 

• Analyze the gross pay results of all US salaried (exempt) and hourly (non-exempt) employees to identify anomalies that require resolution.

• Perform root cause analysis for the identified differences to categorize it and act upon it accordingly.

• Communicate the findings with the payroll team and the impacted employees and their managers.

• Support the payroll activities performed in WorkForce for all countries and policy profiles using the system.

• Review and verify the HR data audit results. Identify anomalies and flag them for correction.

• Follow up on the HR data corrections to ensure their timely correction.

• Train and advise business users in the effective use of the application.

• Manage the end-user inquiries/tickets via email and ticketing system.

• Perform root cause analysis for the received inquiries, identify potential system bugs and enhancements.

• Interact with IT team and vendors assisting to resolve issues.

• Support the implementation, maintenance and support for the time clocks used at the different company offices.

• Support Payroll team with their inquiries to ensure 100% accuracy.

• Role assignments and delegation of employees to the different roles.

• Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.

Required

• Bachelor’s degree or a minimum of 5 years progressive work experience within Payroll, Time and Attendance, or related field may be considered as a substitute for a degree
• Minimum of 3 to 5 years demonstrated experience with Time and Attendance processes, programs, and software
• Strong knowledge of payroll principles, best practices, and Fair Labor Standards Act (FLSA) compliance
• The ability to research/analyze a problem autonomously before seeking assistance
• Proficient in Microsoft Office Suite

• Exceptional customer service and ability to communicate effectively across all levels of an organization internally and externally. 

• Possesses strong analytical skills to critically evaluate information gathered from multiple sources

• Must be a team player and able to work independently

• Ability to build and maintain strong relationships across functions and levels of an organization to drive teams towards success-based results

• Desire to learn, improve performance, and ask questions

• An effective communicator with excellent written, verbal, and presentation skills

• Must be focused, goal-driven, accountable, and exhibit significant attention to detail

 

Preferred

• Programming/IT experience to write queries and grasping system configuration
• Experience or background with Time & Attendance systems and implementations
• Able to think at the strategic level while implementing at the project level
• Ability to work in a pressure-paced environment
• Experience in business solutions or operations analysis preferred

 

All your information will be kept confidential according to EEO guidelines.