Picsart is looking for a Junior Service Monitoring and Control Specialist to support our IT operations. In this role, you'll monitor critical systems, manage incident responses, and collaborate with engineering teams to maintain network and server infrastructure. Ideal candidates should have foundational IT knowledge, strong communication skills, and the ability to multitask effectively.
By joining us, you will benefit from
- An honest, open culture that emphasises feedback and promotes professional and personal development. As a Service Monitoring and Control Junior Specialist, you will play a crucial role in monitoring Picsart’s IT systems while learning from a professional team. This is an excellent opportunity to gain knowledge and develop your skills in a fast-growing company.
- Hybrid work model — our team is distributed worldwide, from Armenia to US, UK, Germany, Spain and Romania.
- Well-being benefits (including a monthly well-being fund).
- Growing opportunities — based on your preference, you can grow in the company as a people manager or individual contributor.
- An environment that fosters innovation and creativity, a culture with the ability to pilot new trends.
You will
- Monitor dashboards and system logs, maintaining server and network infrastructure.
- Promptly inform relevant departments about potential risks or service impacts.
- Execute Incident Management processes, documenting and resolving issues or escalating as needed.
- Analyze change impacts on IT systems to minimize downtime and degradation.
- Monitor backup processes, system logs, and security logs, reporting suspicious activity.
- Respond to network and service events, opening and assigning trouble tickets when needed.
- Collaborate with the engineering team and other stakeholders to resolve issues.
About you
- Basic knowledge of Linux server systems.
- Basic understanding of controls and risk management procedures.
- Basic understanding of network structures.
- Basic knowledge of DevOps concepts.
- Familiarity with any scripting language is a plus.
- Strong time management, communication, and multitasking skills.
- Intermediate written and verbal English communication skills.
#LI-MM1
What we seek and value most in our candidates
Professionalism in both soft and hard skills; motivation to grow, learn and share, positive attitude, flexibility, transparency, ownership and the most important - passion and commitment.
Picsart is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are committed to providing reasonable accommodation to employees who have protected disabilities consistent with local law.
Picsart, Inc. is an E-Verify Employer in the US. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
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ABOUT US
Picsart is the world’s largest digital creation platform and a top 20 most downloaded app. Every month, the Picsart community creates, remixes, and shares billions of visual stories using the company’s powerful and easy-to-use editing tools. Picsart has amassed one of the largest open-source content collections in the world, including free-to-edit photos, stickers, backgrounds, templates, and more. Picsart is available in 30 languages for free and as a subscription on iOS, Android, Windows devices and on the Web. Headquartered in Miami, with offices around the world, Picsart is backed by SoftBank, Sequoia Capital, DCM Ventures, Insight Partners, and others. Download the app or visit picsart.com for more information.
