The Junior Operations Analyst supports global commercial operations within the global Data Quality (EDQ) team, collaborating with regional sales operations teams across North America, UK/EMEA and APAC. You will report into the Revenue Operations Manager and will collaborate with several partners across multiple offices virtually.
You will focus on CRM Operations, Commercial Governance, Reporting and analytics.
You will also:
Maintain and establish global standards for end-user best practice within Salesforce CRM and Configure-Price-Quote (CPQ) systems for the EDQ team globally, encouraging and improving user adoption across both CRM systems
Configure and administrate the CPQ system for EDQ globally, assisting with weekly releases from development sites to production, covering product and pricing updates, documentation, and general system maintenance
Collaborate with global development teams, creating and escalating high-effort change requests which require development resourcing. Create and groom user stories relating to change requests for system developers
Contribute to projects relating to strategic plans, for sales automation, reducing administrative tasks or steps within the end-to-end sales cycle
Monitor and maintain global Power BI dashboards, building a shared workspace with user friendly and informative reports
Knowledge, Experience & Qualifications:
Previous experience in an analytics and/or operations role
A problem solving and analytical mindset with advanced Microsoft Excel skills and knowledge of Power BI
Exemplifies initiative, integrity and strives for continuous improvement and learning
Strong interpersonal skills and ability to work and interact with all levels within the company, Managers to Executive level
Our uniqueness is that we truly celebrate yours.
Benefits package includes:
Hybrid working
Great compensation package and discretionary bonus plan
Core benefits include pension, bupa healthcare, sharesave scheme and more
25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's strong people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
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Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
