- Support the testing and roll-out of new products and features aiming at improving our business performance and operational efficiency.
- Collaborate with product and tech teams to ensure alignment across stakeholders on product updates;
- Serve as point of contact for feature requests, operational issues and product development updates;
- Analyze relevant business KPIs, process performance and product usage to measure success of implementations;
- Identify inefficiencies and key challenges in operations and collaborate with relevant stakeholders to propose solutions;
- Develop assessment and feedback mechanisms to evaluate the effectiveness of training materials and programs;
- Actively take responsibility when needed, no matter the task.
- Excellent communication skills, both verbally and written, with the ability to express ideas clearly and concisely;
- Background and/or work experience in economics, operations, logistics or last-mile, in a fast-paced environment;
- Strong analytical and problem-solving skills, paired with a data-driven mindset;
- Proficiency in G-Suite (particularly in Gsheets), and solid SQL skills;
- Experienced in managing relationships and expectations with various stakeholders;
- Strong organisational skills and attention to detail with a proven ability to meet deadlines;
- Comfortable working in a fast-paced, ever-changing environment;
- Strong work ethic and listening skills while also being able to tackle multiple projects at once;
- You are a team player.
- An annual Learning budget of €1000 and individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals;
- 26 vacation days + 1 additional day per year of service up to a maximum of 30 days;
- A monthly wellness budget of €40 through yourcampus
- 10% off your Flink groceries, be the first to test our new products!
- A good pension plan and company lunch;
- Possibility to work abroad for 30 days per year;
- A new and modern office in Amsterdam;
- Not to forget: Friday afternoon drinks and other fun (sports) events!
It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
