Junior/Middle UX Researcher

Flying Bisons is one of Europe's leading digital consulting companies, with a new office in Riyadh.
We shape, build, and deliver digital products that drive business results for our clients. We stand out thanks to a unique end-to-end process (Research & Strategy, Design, Development, Analytics & Optimisation) that allows us to approach each challenge with care and expertise.
Join our 90+ international team to co-create industry-defining products and heart-racing experiences for big government platforms (e.g. Qiwa) and Banks!

We are looking for a UX Researcher with native-level proficiency in Arabic, a strong understanding of Arabic culture and context, and excellent English communication skills. The ideal candidate should have 1-2 years of experience in conducting IDIs and usability testing, as well as gathering user feedback. If you are a Junior UX Researcher, we expect you to have knowledge and practical experience with basic qualitative research techniques.

What will you do?

• Preparation and execution of research processes, from mapping research problems to analyzing research materials.

• Creating reports and delivering key project insights to the team

• Conducting research using the following techniques: user testing, in-depth interviews (IDIs), occasionally focus group interviews – FGIs, tree testing, and card sorting

• Preparing and facilitating workshops with clients and internal teams

• Synthesize and communicate findings to inspire the design and product decisions and create visibility across departments

• Create personas, user journey maps, and blueprints as outputs of the research you conducted

• Plan and conduct meticulous desk research and analysis (trends, market insights, competitive analysis and benchmarking)

• Collaborate with other researchers, as well as with the interdisciplinary team (designers, strategists, developers, data analysts)

What do we need?

• Documented commercial experience as a UX Researcher applying qualitative and quantitative research methods

• Deep understanding of digital product lifecycle

• Good command of written and spoken English and Arabic

• Great communication and presentation skills

• Proactive attitude, you solve problems and figure things out

• Ability to navigate multiple stakeholder groups and influence others

• Strong attention to detail and highly developed organizational skills

Nice to Have:

• Experience with tools such as: Dovetail, TheyDo, Lookback, Figma, FigJam, and platforms for conducting remote research

What do we offer?

🌍 Flexible work mode

🏢 Possibility to work from our modern office (PMRV FVM, King Abdullah Dt., Riyadh 12211, Saudi Arabia)

🇬🇧 English lessons

👨‍💻 Apple equipment (MacBook)

👨‍🎓 Regular Knowledge Sharing meetups & workshops

📚 Access to our educational library

🎉 Team meetups and parties

Why work with us?

• Unleash Your Potential: We don't just encourage growth; we're your partners! Our feedback culture is as regular as your morning coffee.

  Routine feedback meetings, feedback workshops, and a well-defined career path ensure a transparent way for continuous development.

• Elevate with Flying Spirit: We value a flat structure, allowing you to work directly with experts and report to leaders who are hands-on in projects.

  Here, synergetic teamwork is the way we thrive.

  Knowledge-sharing meetups, consultations with managers, regular team integrations, and a culture of support are how we roll to provide an environment where you want to grow.

• Thriving Partnerships, Boundless Opportunities: With diverse clients and a team, our work is beyond borders.

  Whether your location is Poland or Saudi Arabia, you might work for special projects in another country or integrate and network with industry specialists.

• Our people: Check our Instagram or YouTube channel to see who the Bisons are!

How we hire?

1. Getting to Know You: Our Recruitment Team will call you to check the potential fit for the position. Take your chance to ask us any questions you have.

2. Intro Video: We will ask you to record a simple video to verify your practical skills.

3. Video Call: You'll meet your future leader, who will delve deeper into your experience and qualifications.

4. Time for Your Decision: Congratulations, you've made it to the final stage! We'll send you an offer with the salary details. The choice is yours!

Need more information?

Drop a line at [email protected]