M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, an embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. We help knowledge workers to work smarter.
As a Learning Specialist, you will be an integral part of our Global Enablement team, dedicated to creating high-value learning experiences for our target audiences. Your primary focus will be on managing our Learning Management System (M-Files Academy) and enabling our target audiences for example with digital learning content. This includes, for example, executing needed management tasks in co-operation with Academy owner, participating in the production of digital Onboarding programs in M-Files Academy, and producing easily adoptable short videos to M-Files Help Center. A balance of technical and educational skills is considered a great benefit in your role. At all times, you will have your team's support. You will be surrounded by a talented bunch of colleagues that live up to our core values of Make it Happen, Love Customers, and Help Others.
Core responsibilities and day-to-day activities
- TalentLMS (M-Files Academy) management
- Management tasks in co-operation with Academy Owner that vary from user management to content and system management.
- Processing tickets related to M-Files Academy customer service.
- Developing the processes in co-operation with Academy owner to support company-wide effective use of the system.
- Maintaining the content.
- Content maintenance: Updating relevant learning content as the M-Files product evolves.
- Content creation: Creating digital learning content which includes scripting, creating and editing video or eLearning content and audiovisual assets.
- Way of working: Working closely with other specialists and managers in the team throughout the different phases of the content creation process while self-managing your own responsibilities personally and with high quality
How position fits into the company and how role impacts the business
- The Global Enablement team supports the M-Files mission to help knowledge workers work smarterby enabling skills and behaviors that lead to the desired impact. The team operates through a program approach that ensures relevant learning for each target audience. For our customers' end users, we do this through scalable, high-value learning experiences.
Requirements
Who you are, your qualifications, and skills:
o Way of working
- An attitude of success in your daily work: curiosity, and the will to learn and try new things and demonstrating our core values Make it Happen, Love Customers, and Help Others.
- Good self-leadership skills (including time and task management)
- Good co-operation skills (within the team and with target audiences and other cooperation parties)
- Good communication skills
- Delivering assigned tasks on schedule and with high quality
o LMS management skills
- Basic understanding of IT systems and system architecture
- Developmental approach and ability to plan and maintain LMS related processes, such as content maintenance cycles.
- Project Management capabilities
o Content creation skills
- Fluency in English to write and narrate effective instructional content, audio scripts and video scripts, and to collaborate with your colleagues
- Technical and educational understanding
- Audiovisual creation and editing
- Additional skills such as graphic design, animation, illustration, voiceover recording, or other audiovisual skills
Tools
o Working knowledge of Windows-based environments and Microsoft Office applications
o Adobe Creative Cloud to some extend
- Adobe Illustrator
- Adobe Photoshop
- Adobe Animate
o Adobe Captivate or other eLearning authoring tools
o Knowledge of LMS platforms, HTML and WordPress are considered an asset
o Video editing skills to some extend using relevant tools (for instance, Camtasia)
Education requirements
o A relevant university degree or equivalent qualification
Work experience
o This is a junior role, so we are looking for candidates who are at the beginning of their careers.
- Ideally, you should have 1-2 years of previous work experience in a related field. However, if you don't have this experience, we encourage you to showcase your skills and abilities through other means, such as internships, volunteer work, or personal projects.
Travel
- Traveling might come in question from time to time.
Benefits
- International team of top performers.
- Opportunity to contribute to our success and growth locally and globally
- Inclusive and dynamic culture (virtual and in-person)
- Flexible work/life balance
- Career growth opportunities
- Competitive compensation and benefits package
Applications are considered on a rolling basis and the position will be filled as soon as the right individual comes along.
Please send us your application together with your CV and salary request as soon as possible, but no later than October 13th, 2024.
