Junior IT Support Specialist

Pix4D are looking for a passionate Junior IT Support Specialist to work with our IT team based in Lausanne to procure, customize, and operate IT infrastructure for a medium-sized tech company operating internationally across six sites (Switzerland, Germany, Spain, USA, Japan, and Romania).

You will work collaboratively with the rest of the IT team to develop processes and solution architectures to support those processes. The role combines hands-on infrastructure engineering (network, workstation, and server capacity), workflow automation, and desktop support for our seven international offices.

The ideal candidates will demonstrate outstanding skills in network administration and technical desktop support.

Responsibilities

• Troubleshooting desktop support incidents for the Lausanne office. 
• Work collaboratively with our team of IT support and infrastructure engineering specialists to support a leading local software development company with an international profile.
• Support seniors in troubleshooting incidents.
• Improve and automate IT services to ensure the best quality of service within time and resource budgets.
• Management of IT software and hardware inventory.
• Small procurement projects to support IT operations.
• Work with external specialists as needed to support multi-site IT operations.

Requirements

• Good understanding of IT security practices and network architecture.
• Degree in Information Technology, Certificat Federal de Capacité (CFC) or similar. 
• Occasional travel (<10%) to Pix4D international offices, particularly in Europe.
• Ability to prioritize and self-manage priorities.
• An understanding of software development and software architecture is a plus.
• First experience in a similar position is a plus.
• English language proficiency, written and spoken.
• Flexible and open-minded to feel at home in a fast-growing technology company.
• Perfect fit with Pix4D’s spirit: passionate, positive, collaborative and respectful attitude.

Benefits

• Exciting work with a cutting edge technology and in an international company

• Well-located office close to Lausanne with easy access by public transport.
• Flexible working hours and hybrid work possibility
• 25 days of paid vacation 
• Employee Assistance Program
• Contribution to some events: Bike to Work (the biggest health and cycling promotion campaign in Switzerland), 10km Lausanne race
• Discounts for local stores, restaurants and other services
• Company Social Events
• Engage in projects that involve other team members around the world

Working environment

Pix4D is a unique, fun, and intellectually stimulating company where you can grow and excel in your field. Our environment is authentic and multicultural, a place where we respect and learn from each other in the pursuit of being the best at what we do. Get more information here.

Recruitment

Pix4D promotes diversity and offers opportunities across all levels and career paths in all of its offices regardless of gender, race, or religion. We use standardized and structured interviews to ensure all candidates are treated equally and avoid any discrimination.

Company
When you work at Pix4D, you empower professionals worldwide to digitize reality through survey-grade georeferenced 2D maps and 3D models. These outputs can be measured, analyzed, and shared, all based on data from images taken by plane, drone, or mobile phone.

We build solutions that take advantage of technology including reality capture, computer vision, digital twins, and machine learning to help solve our customers' most complex challenges.

Founded in 2011, Pix4D has its headquarters in Lausanne, Switzerland and commercial and R&D offices in Denver, Berlin, Bucharest, Tokyo and Madrid.

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