What does a day look like for you here?
Are you ready to advance your IT career and acquire new skills? This is your opportunity to enhance your IT expertise by working at the forefront of disaster recovery and business continuity. As a Junior IT Recovery Technician, you will develop new skills and play a crucial role in ensuring our clients’ business operations remain uninterrupted, even in the face of unforeseen disruptions.
Each day will present new challenges and learning opportunities. In this role, you will be part of a seasoned team that underpins our IT operations, ensuring that both hardware and software systems operate smoothly. You will learn to manage routine maintenance tasks, from applying essential updates and patches to overseeing hardware components, all with the goal of preventing issues before they arise. Your proactive approach will help maintain seamless operations.
As the first line of defence during disruptions, your quick thinking and problem-solving abilities will be essential. You will learn how to diagnose the root causes of IT incidents and implement prompt, effective solutions to restore systems with minimal downtime. Each incident you address will be carefully documented, and you will maintain detailed records of recovery procedures and configurations, ensuring our processes remain transparent and repeatable.
This is an excellent opportunity to gain valuable experience, showcasing your adaptability, initiative, and commitment to professional development.
So, what are we looking for?
Back to that ambition of ours. We want to be the UK’s go-to managed service provider. That’s where you come in. We're looking for a motivated and eager-to-learn individual with a passion for IT and a keen interest in disaster recovery. You should be proactive, with a strong desire to develop your technical skills and gain hands-on experience in maintaining and safeguarding critical IT systems.
Ideally, you’ll need a good grasp of IT systems, both hardware and software, along with a genuine love for technology and a real eagerness to learn. You should enjoy solving problems, taking on the challenge of diagnosing issues, and quickly finding solutions to keep everything running smoothly.
Your attention to detail will be spot-on, ensuring that records are kept up to date and recovery procedures are carried out without a hitch. You’re adaptable, keen to take on new challenges, and always looking for ways to improve. Most importantly, you’re committed to your own growth, excited to grab the opportunities this role offers to move forward in your IT career.
You should also have:
Who are we?
We’re a technology business with big ambitions and a friendly northern culture with over 1,000 colleagues. A managed service provider with a passion for delivering business improvements to customers that makes them feel at ease. From cloud-based connectivity to cyber security that creates modern workplaces. We’re trusted by thousands to deliver IT solutions that make life simple and productive.
We don’t just focus on our customers; we also spend time investing in our colleagues and aim to be as people centric as possible. We do this by fostering an inclusive and supportive culture where our colleagues feel valued and appreciated. In fact, in our most recent Colleague Engagement Survey, 90% agreed that their manager genuinely cares about them as a person and consistently takes an honest and open approach to communication.
Did we mention the perks?
Daisy isn’t just a great place to work, from day one, you will have access to a wide range of excellent benefits. You’ll receive a generous annual leave allowance, access to our Daisy Grow training platform, discounted health plans with eye care schemes, robust health & wellbeing programmes, in-house Wellbeing Team, extensive discounts system and enhanced family friendly policies.
We want you to have the best work-life balance possible which is why you will also receive 1 additional day of annual leave for each year you are with Daisy with a balance of up to 30 days. Birthday? Wedding? No problem, you get one free day of leave to enjoy these special events, on us!
Your benefits will include:
Ready to join the UK’s go-to managed service provider? Apply today or contact our friendly Talent Acquisition Team for more information.
