We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data, and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.
In this role, you will Head of Real Estate in addressing facilities management and ad hoc needs in all global sites. Manage the global office tickets submitted by our employees, taking action to address any needs or concerns, including escalating maintenance issues to landlords and relevant service providers. In addition, you will support the Head of Real Estate in negotiating the outsourcing of certain services to third party suppliers, as well as any facilities-related onsite tasks in Tallinn, such as coordinating the movement of teams between offices or floors.
Your new adventure:
- Provide support for ad hoc needs related to facilities management
- Oversee and manage the global office tickets submitted by employees
- Address employee needs or concerns promptly
- Escalate maintenance issues to landlords and relevant service providers as necessary
- Ensure outsourced services meet the required standards and are delivered
- Coordinate the movement of teams between offices or floors in Tallinn
- Handle other facilities-related tasks as needed to ensure smooth operations in the Tallinn office
- Establish and maintain relationships with landlords and service providers
- Ensure timely resolution of issues escalated to external parties
- Ensure that all global sites are maintained to the company’s standards
- Regularly review facilities to identify and address potential issues proactively
- Assist in the implementation of safety protocols and emergency procedures
- Regularly report on the status of facilities management activities
- Serve as a point of contact for facilities-related inquiries from employees.
- Ensure clear communication between employees, the Head of Real Estate, and service providers
Does this sound like you?
- Knowledge of regular facilities practices
- Experience using tools such as JIRA
- Knowledge of regular health & safety protocols
- Experience managing projects
- Great attention to detail
- A strong can-do attitude, great communication skills and openness to feedback
Why Pipedrive:
- A value-driven work environment where people come first
- A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin
- A team serious about getting things done while not taking ourselves too seriously
- A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs
- Flexible working hours as long as you’re there for your team members
- Freedom to execute your ideas with a passionate and motivated team supporting you
- Lots of room for personal and career development, with internal and external training opportunities
- Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more)
Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company. Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.
Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.
#LI-Hybrid #LI-LR2
We are looking for a Junior Facilities Partner to join our Tallinn office.
