NielsenIQ is hiring a

Junior Customer Service Executive

Kyiv, Ukraine
Full-Time

This role gives a unique opportunity to work with big international FMCG leaders, gain retail measurement expertise, and enhance your career at NielsenIQ. If you are eager to work with the group of major FMCG manufacturers, build business relationships and provide exceptional service, please read through the job description and apply.


RESPONSIBILITIES: 

  • Providing direct support to top FMCG clients in case of database questions, issues and training
  • Translates client needs into instructions, suitable for execution for all internal departments
  • Building a productive communication with internal stakeholders: Sales and Operation departments
  • Creates and implements new approaches and enhances existing processes of internal cooperation


REQUIREMENTS: 

  • Data-driven background from university or previous work will be an advantage (economics, analytics, data processing, marketing)
  • Fluent in Ukrainian and very good knowledge of English, both in writing and orally
  • Advanced Excel and PowerPoint
  • Good communication, analytical, logical and presentation skills
  • Preferred experience in customer support


COMPENSATION: 

  • Competitive salary
  • Medical insurance program
  • 6 additional days of annual vacation
  • Regular internal training and courses (e.g. soft and hard skills, English courses, etc.)
  • Work from home,  but office available too (34 Lesi Ukrainki Boulevard)
  • Internal programs to improve competence (work with data, English courses, etc.)

#LI-SG1

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

Apply for this job

Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!

Get hired quicker

Be the first to apply. Receive an email whenever similar jobs are posted.

Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Customer Service Q&A's
Report this job
Apply for this job