Your Influential Mission: You Will…
- Create promotional assets.
- Support the execution of the day-to-day tasks outlined in the CRM Plan.
- Assist in planning, analysing, optimizing, and maintaining CRM cycles.
- Brief promotional campaigns, write content for onsite materials, terms and conditions, and CRM communications.
- Support the management of Player Journeys within the back-office system, bonuses set up, and performance review.
- Support promotion performance data analysis to provide recommendations for future campaigns.
- Provide second-line support to the Customer Services Team, handling operational escalations.
- Collaborate with Operations and Promotions teams to ensure smooth delivery of promotional communications to customers.
- Support the Digital Marketing team to deliver product-focused marketing activities to achieve the required financial KPIs, including copywriting/ad hoc tasks.
- Support the Product team to look for improvements in our product offering.
Components for Success: You…
- Have high motivation and a willingness to learn.
- Possess excellent communication and interpersonal/influencing skills.
- Are proficient in Microsoft Office Suite.
- Have strong creative writing skills to support the brands’ vision and style.
- Demonstrate exceptional organizational and time management abilities.
- Have an excellent command of the English language, both written and spoken.
- Possess strong numerical and analytical skills.
- Have basic knowledge of HTML (preferred).
- Have experience within the online bingo or online casino industry (preferred).
- Have day-to-day bingo/casino campaign/promotional knowledge (preferred).
- Have knowledge of back-office systems like IMS (preferred).
You’ll Get Extra Points for…
- Experience within the online bingo or online casino industry.
- Day-to-day bingo/casino campaign/promotional knowledge.
- Knowledge of back-office systems like IMS.
Thrive in a culture that values…
- A collaborative and supportive team environment.
- Opportunities for growth and development.
- A dynamic and fast-paced work setting.
- Employee benefits and incentives.
- A commitment to diversity and inclusion.
VF 2011 Team
VF 2011 Ltd is a Playtech B2C company that provides integrated managed services for some of the UK's leading casino and bingo sites, with offerings across strategy, operations, product, marketing, technology and compliance. We're an innovative and inclusive team that champions a positive mindset and diversity of thought to drive success and prioritize a collaborative work environment.
Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.
