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Rimes Technologies is hiring a

Junior Client Services Analyst

Nicosia, Cyprus

About Rimes

Rimes provides enterprise data management solutions to the global investment community. Driven by our passion for solving the most complex data problems, we provide our clients with investment intelligence that powers more than US$75 trillion in assets under management annually. The world’s leading institutional investors, asset managers and service providers rely on Rimes to help them make better investment decisions using accurate information and industry-leading technology.

We are seeking a dynamic and motivated individual to join our team as a BMR client-focused account team member. Reporting to the team’s Senior Consultant, this is an exciting opportunity to become part of team with a niche product/service focus.

What you will do:

  • Build and maintain strong relationships with BMR clients, acting as a key point of contact within the company.
  • Understand clients' business objectives, challenges, and requirements, and propose solutions that align with their needs.
  • Provide exceptional customer service by promptly addressing client inquiries, concerns, and issues, ensuring their satisfaction and loyalty.
  • Collaborate with cross-functional teams to deliver comprehensive solutions and support to clients.

Who you are:

  • Familiarity with Excel, CRM systems, data analysis tools, and other relevant software.
  • Excellent communication and interpersonal skills, with the ability to build rapport and effectively communicate with clients.
  • The capacity to adjust to changing client needs and industry trends.
  • A high level of attention to detail, excellent follow through and reliability.
  • Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple clients.
  • The ability to work as part of a team and independently.

What we offer:

  • Private Medical Insurance
  • Private Provident Fund
  • 26 days of annual leave
  • 5 days paid sick leave
  • Breakfast and snacks
  • Smoothie Fridays

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment

Our Values:

  • Client excellence
  • Innovation
  • Integrity
  • Empowerment

Rimes is committed to promote the values of diversity and inclusion throughout the business. Whether it’s through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.

Visit our Careers page to see our complete listings.

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