We are part of the Merchant Success team, responsible for one of Allegro's most important projects: providing business support to merchants in their international expansion. For over three years, we have been working to raise our partners' export awareness and ensure they have the best possible experience selling abroad. Your daily tasks and responsibilities will focus on developing our partners' businesses in Allegro foreign markets.
What will be your main duties?
Providing operational support for programs and promotions aimed at helping merchants increase sales in foreign markets and continuously expand the export selection of products on Allegro, following the 'List once, sell everywhere' approach
Participating in the development of comprehensive educational solutions and effective outreach campaigns to equip our Merchants with knowledge of the specifics of international sales and increase their export awareness
Supporting the development of tools and functionalities needed by our partners to effectively start and trade in foreign markets.Establishing relationships with Polish and local entities/agencies to build and strengthen Allegro's position in export promotion activities
Identifying problems and developing structured solutions, while optimizing processes to help our partners expand internationally through scalable strategies
An integral part of this role involves analyzing both internal and external data to make data-driven decisions about solutions and project directions
Creating documentation, including presentations to stakeholders and management, at various stages of the project (mainly in English)
Providing operational support to the Merchant Internationalization team in projects and tasks aimed at promoting the sales of Allegro merchants in foreign markets
You have to like working with people - in this position you will be interacting/communicating with people from various departments across Allegro on a daily basis. Legal consulting, financial, tax, technical aspects of process automation and more - these will be your ongoing challenges
What skills and experience will help you to excel in this role?
Fluent in spoken and written English (min. C1), native Polish
Knowledge in the area of foreign trade, export (knowledge supported by experience will be an added advantage)
Following the development and latest trends of e-commerce, especially in terms of developing sales to new markets
Familiarity with and usage of Allegro (experience selling on Allegro will be a plus)
Highly developed communication skills, ability to build a rationale based on pertinent arguments
Experience in managing relationships with multiple internal stakeholders
Proficiency in complex data modeling and analysis; ability to translate it into business recommendations
Focus on business efficiency and relationship building
Being able to set goals and be creative in finding solutions
Open-mindedness and ability to deep dive into customer needs, and more importantly, ability to present the results of your research and observations and turn them into concrete actions
What can we offer you in return?
Hybrid work model. We have well-located offices (with fully equipped kitchens and bicycle parking) and excellent work tools (raised desks, interactive conference rooms)
A rich package of non-wage benefits in the cafeteria system - you decide what you use (you can choose from medical, sports, lunch packages, insurance, shopping vouchers, among others)
English classes paid for by us and focused on the specifics of your job
Work in a team you can always count on for support - we have the best specialists and experts in their field on board
Team tourism, training budget and MindUp's internal platform (including training on work organization, how to communicate, work motivation and various technology and content issues)
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