We are seeking a detail-oriented Virtual/Personal Assistant to provide administrative support and assist with customer service and influencer management. The ideal candidate is organized, efficient, and comfortable following established processes.

Key Responsibilities

• Respond to customer service emails using pre-created templates and macros
• Assist with scheduling and calendar management
• Process and schedule influencer orders according to predefined guidelines
• Create emails following established standard operating procedures (SOPs)
• Build advertisements based on company templates and SOPs
• Conduct influencer outreach using predefined criteria and procedures
• Manage tasks in Trello to track project progress and status
• Coordinate with influencers regarding campaign launch dates, best practices, and deliverable status

Requirements

• Strong organizational and time management skills

• Excellent written and verbal communication
• Attention to detail and ability to follow processes consistently
• Experience with Trello or similar project management tools preferred
• Proficiency with email and basic digital marketing concepts
• Self-motivated with the ability to work independently
• Previous virtual assistant or administrative experience a plus

Skills & Attributes

• Process-oriented mindset
• Strong communication skills
• Reliable and responsive
• Ability to prioritize tasks effectively
• Detail-focused with excellent follow-through

Our Recruitment Process

• Video Interview
• 20-minute take-home skills test
• 30-minute Call with the Recruiter (project, benefits, etc.)
• Interviews directly with the client (depending on the project the # of interviews may vary, this may include an assessment)
• Final Offer

Benefits

• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms
• Did we mention it's REMOTE?!!

One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.

Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom our our career site. Take a look and let us know if you have any other questions!