ABM is seeking a motivated and detail-oriented Assistant Account Manager to support the ABM Operations Manager in managing our strategic partnership with Boeing. The ideal candidate will assist in maintaining and growing the relationship, ensuring customer satisfaction, and contributing to the achievement of business goals. This role requires excellent organizational skills, the ability to work collaboratively, and a basic understanding of the aerospace industry.
Pay: $70,720.00 - $74,880.00/yr
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.
401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $
0.50 for each dollar you contribute. Your contributions and match are immediately vested.
Benefit Information:
Key Responsibilities:
- Support the ABM Operations Manager in day-to-day account management tasks.
- Assist in developing and implementing account strategies to achieve sales targets and business objectives.
- Coordinate with internal teams, including sales, engineering, product development, and customer support, to ensure timely delivery of products and services.
- Help prepare reports on account status, sales forecasts, and business opportunities.
- Maintain accurate records of all account activities and communications in the CRM system.
- Assist in the preparation and coordination of meetings, presentations, and proposals.
- Monitor and respond to client inquiries, providing prompt and efficient service.
- Support contract negotiations, pricing discussions, and terms of service under the guidance of the ABM Operations Manager
- Conduct market research to stay informed about industry trends, market conditions, and competitors.
- Help identify new business opportunities within the Boeing account.
- Assist in resolving any issues or conflicts that arise, ensuring high levels of customer satisfaction.
Qualifications:
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work collaboratively within a team and independently when required.
- Attention to detail and problem-solving abilities.
- Willingness to learn and adapt to new challenges.
Preferred Skills:
- Bachelor’s degree in business administration, Marketing, Aerospace Engineering, or a related field. Not required.
- Previous experience in a support role within sales or account management, preferably within the aerospace or defense industry.
- Basic understanding of the aerospace market is a plus.
- Experience working in a customer-facing role.
- Familiarity with aerospace manufacturing processes and supply chain management.
- Knowledge of government contracting and compliance.
