Italian Speaking Customer Support for Transportation Services in Athens, Greece

🚀 Your Next Adventure Awaits! Patrique Mercier Recruitment ES is excited to offer an excellent opportunity for an Italian Speaking Customer Support representative for Transportation Services, based in the beautiful city of Athens, Greece! If you are fluent in Italian and have a passion for delivering exceptional service in the transportation sector, this could be the perfect job for you!

In this crucial role, you will assist Italian-speaking customers with their transportation inquiries, ensuring seamless support and solutions for all their needs. Experience the rich culture, stunning sights, and vibrant life of Athens while working in a supportive and energetic environment. If you're ready to take the next step in your career and contribute to a growing team, we want to hear from you!

Your Responsibilities

• Provide outstanding customer support to Italian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding transportation services, ensuring a smooth and efficient experience.
• Accurately document customer interactions in our CRM system.
• Collaborate with team members to achieve service level goals and enhance overall customer satisfaction.
• Participate in ongoing training and skill development to stay informed about industry trends and service improvements.

Requirements

• Fluency in Italian (written and spoken) is essential.
• A strong commitment to providing excellent customer service.
• Previous experience in customer support is advantageous but not mandatory.
• Exceptional communication and interpersonal skills.
• A proactive and positive team player.
• Strong problem-solving skills and attention to detail.
• Ability to work well in a fast-paced environment and handle customer inquiries effectively.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks