Patrique Mercier Recruitment ES is excited to announce an opening for an Italian-speaking Customer Service Representative in the Online Travel Department based in Athens, Greece. If you have a passion for travel and a knack for providing exceptional customer support, this role is perfect for you! In this position, you will assist Italian-speaking customers with their travel inquiries, bookings, and experiences, ensuring they have a seamless journey. Join a passionate team in a vibrant city known for its rich history and culture while helping travelers create unforgettable memories!
Your Responsibilities
- Provide outstanding customer service to Italian-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with travel inquiries, bookings, and modifications efficiently.
- Maintain a professional and friendly demeanor during all interactions.
- Document customer interactions accurately to support continued service improvement.
- Work collaboratively with team members to meet operational goals and enhance customer experiences.
- Participate in ongoing training to enhance knowledge of travel products and services.
Requirements
- Fluency in Italian (both written and spoken) is essential.
- A passion for travel and customer service.
- Experience in customer service or the travel industry is advantageous but not required.
- Excellent communication and interpersonal skills.
- Ability to effectively solve problems and adapt to changing situations.
- Willingness to work in a dynamic environment in Athens, Greece.
- Enthusiasm for learning and growing within an exciting team!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
