Italian Speaking Customer Experience Representative roles available in Athens

Patrique Mercier Recruitment ES is excited to announce an opening for an Italian Speaking Customer Experience Representative in the bustling city of Athens, Greece! We are looking for passionate individuals fluent in Italian who are eager to deliver exceptional customer service.

In this role, you will interact with our Italian-speaking clients, assisting them with their inquiries and ensuring a seamless experience with our products and services. Your communication skills and commitment to customer satisfaction will be crucial in making a positive impact!

Your Responsibilities

• Provide top-notch customer support to Italian-speaking clients through various channels including phone, email, and chat.
• Address inquiries, resolve issues, and offer detailed information about our services.
• Keep accurate records of customer interactions and follow up on outstanding issues.
• Collaborate with team members to share insights and improve customer service processes.
• Engage in ongoing training to deepen your knowledge of our offerings and enhance service skills.

Requirements

• Fluency in Italian is required; knowledge of English is an advantage.
• Strong dedication to providing outstanding customer service.
• Experience in customer support or a similar role is preferred.
• Excellent communication and interpersonal skills.
• Proficiency in problem-solving and attention to detail.
• Able to work effectively both independently and as part of a team.
• Excited about experiencing life in Athens while contributing to customer satisfaction!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks