ESSENTIAL DUTIES AND RESPONSIBILTIES:
- Adhere to Pennsylvania Gaming Commission Regulations and PT Services Delaware regulations and departmental policies and procedures.
- Coordinate and supervise IT personnel work and oversee the day-to-day operation of IT team.
- Prepare working schedule and to fill the actual daily attendance documentation for IT team.
- Manage and motivate assigned team in order to reach set targets and improve the quality of service.
- Organize monthly team meetings and individual meetings to discuss performance, provide feedback, inform regarding updates and upcoming plans.
- Prepare reports according to company management instructions.
- Keep track of and comply with internal rules and procedures and inform assigned employees about them.
- Create new procedures and manuals according to needs.
- Monitor, diagnose and solve problems of all production related services and hardware, to escalate issues when needed to relevant specialists.
- Monitor the process of launching new live products.
- Manage and configure production related services and hardware.
- Make sure that all tasks and projects are done on schedule time and/or deadline.
- Ability to understand and to use the IT industry regulatory enactments, standards, and technical documentation requirements.
- Understanding and practical knowledge of the management and mentoring principles
- To carry out any additional duties within competence of held position as instructed by management.
EDUCATION & EXPERIENCE/QUALIFICATIONS REQUIRED
- High school diploma or equivalent.
- At least two (2) years of management related experience in IT field.
- Good cooperation skills and be able to deal with potential conflicts in diverse situations.
- Maintain a professional and clear communication with peers.
- Be able to operate Office equipment (printers, copiers, phones, etc.).
- High accuracy and strong attention to detail.
- Basic computer skills and be able to work on different assignments simultaneously.
- Punctuality and precision.
- Must be able to obtain a PA Casino Employee Registration license.
- Must be able to work on a flexible schedule such as holidays, overtime, and weekend availability.
COMPENSATION & BENEFITS
- Salary: Starting at $55,000
- Annual bonus
- 12 PTO & 5 Paid Sick Time
- Health Insurance: Medical, Dental & Vision.
- 401K – up to 4% match.
If you need reasonable accommodation and/or assistance during the application and hiring process, applicants can contact Playtech US-Human Resources via email: [email protected]. Our team will be happy to help!
Playtech is an equal opportunity employer. All qualified applicants will receive consideration of employment equally without regard to age, ancestry, race gender identity or expression, national origin, physical or mental disability, protected veteran, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.
