Amsterdam “Infrastructure Operations” is a department within IT, having the overall responsibility for day-to-day operations of IT services in Statkraft, either through service providers or own resources. The team is also responsible for Process Management and local support globally.
We are now looking to strengthen our Local Technical Support team and seek an IT Technical Specilist in part (60%) or full-time to coordinate and handle local IT needs for the Amsterdam and Hertogenbosch office as well as suporting teams in other locations. You will work in a dynamic operational environment as part of our Operation Centre and Local Technical Support team, collaborating with a large IT environment (250+ employees) in continuous development. In your role you will:
- Handle issues requiring local physical presence and be available for the users requiring IT support and assistance.
- Handle and coordinate Events, Incidents, Service requests and Changes related to the local IT environment.
- Provide desktop swap‐out, Level 2 hardware and system software support to include but not limited to engineering workstations, laptops, desktops, smart phones/tablets and other devices as mutually agreed and defined.
- Provide technical support for special events such as annual meetings, board meetings, training sessions, for both internal/ external end users, etc...
- Provide informal end user trainings If applicable, rack mounting/unmounting of servers/network & security/backup device.
- Help troubleshooting/repairing hardware & software issues.
- Cooperate closely with other IT departments to ensure service delivery to all Statkraft sites Work as a Hand & Eye support for remote L2/L3 teams.
- Work out and maintain IT Operations documentation.
- Have the opportunity to participate in national and international infrastructure projects.
- Work experience within operation of Windows clients and servers, printers and video conferencing systems
- Knowledge about IT process management framework, preferably ITIL
- Ability to diagnose and fix complex hardware and software issues for desktops, servers, cloud services, and networks
- Quick learner who likes to work independently on assigned tasks
- Strong passion for working with information technologies
- Self-driven and energetic, able to perform under pressure
- Service orientated and professional Excellent communication skills in Dutch and English – written and spoken
- Some extend of travel might be required
A career with Statkraft is a career filled with purpose – meaning that every employee is not just making a living, they are making a real difference to the planet, our communities, and the future. With us, you’ll shape a career that is truly forward-facing with many amazing opportunities and offerings to match. This includes:
- An opportunity to work with renewable energy and contribute to a low emission society
- Professional and personal development in an exciting global company
- A working environment characterized by competence, responsibility, innovation and a strong commercial culture
- A diverse workplace with regards to gender, age and cultural background
- Competitive terms of employment and benefit schemes
- Career and learning opportunities at various levels of the organisation
- The chance to grow your career alongside a truly global network of experts, leaders, specialists and graduates from different countries and background
- Statkraft manages critical infrastructure and services in several countries. The applicant must be eligible for security clearance and authorisation.
Statkraft's vision is to renew the way the world is powered. To navigate the complex journey ahead, we need every voice at the table. We therefore work actively to be a diverse and inclusive workplace and welcome all applicants regardless of background, gender, age, sexual orientation, religious belief, ethnicity, nationality or disability.
Please, apply through our career site and indicate whether you are interested in a part-time or full-time position, as well as your earliest possible start date.
Application deadline: 15th of October
