Playtech is hiring an

IT Tech Support [017526]

Southfield, United States
Full-Time

- To be main point of contact for any technical issues

- Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS

- Installation of professional studio equipment: cameras, lighting and audio

- Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network, etc.

- Full Windows OS setup, including drivers, BIOS and other related software

- Monitoring of healthy functioning of all systems

- Previous proven experience in the delivery of IT support services

- Outstanding customer service skills

- Good Windows OS skills - diagnosing network issues, installations, config and remote support, DHCP, DNS, Active Directory, MS Office 365

- Networking knowledge will be considered as an advantage

- Strong experience of problem solving, troubleshooting and fault-finding software application issues

- Ability to translate technology into simple terms

- Flexibility to work in shifts is required, including night shifts and overtime, when needed

Work in international, sustainable and innovative company

- To be a part of a fast paced, quickly growing organization

- Career opportunities

- Motivated, professional and friendly colleagues

Interested?

Please let us know if you have more questions or you need more detailed information. Our team will be happy to help!

Job Type: Full-time

Salary: $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 12 hour shift
  • 8 hour shift
  • Holidays
  • Night shift
  • Overtime
  • Weekend availability
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