At Kantox, we are looking for an IT Support Specialist to join our amazing Tech team and hold an important role in the organization 🚀
Your mission within Kantox
We are seeking a proactive IT Support Specialist to manage and support our whole IT infrastructure. We are currently growing, and our employees need a top notch service, and your role would be to provide it! The role has been open due to the big company growth observed this year, and that is why we decided to look for an additional team member.
As a cloud-native company, all our services and tools are online, including platforms such as Google Workspace and Microsoft 365. As IT Support Specialist, you will primarily focus on maintaining the systems and tools used by our employees, covering hardware, software, and services. You will also collaborate with external providers.
You will:
- Install, configure, and maintain computer hardware and software (automation is key)
- Expand our Mobile Device Management (MDM) solution to automate software installation, policy updates, and monitoring.
- Provide timely technical support and resolve employee issues through a helpdesk system.
- Monitor and maintain the company's computer systems (employees hardware )
- Manage and configure cloud-based services and platforms such as Google Workspace and other online tools.
Who you are
- A minimum of 2 years of experience in IT support or a related techanical people service-focused role.
- Bachelor's Degree in Computer Engineering, Information Technology, or a related discipline.
- Strong knowledge of cloud-based services and platforms.
- Ability to work independently and collaborate with external service providers.
- Fluent in both English and Spanish.
- Eligible to work within the EU.
Our culture
- An environment of innovation, accountability, and constructive feedback
- A diverse and multicultural team of over 40 different nationalities
- Grow your role and build your career with our learning and development opportunities.
- A collaborative and inclusive culture of sharing and teamwork. Build connections for life.
- Some testimonials: “The culture and the people at Kantox make me want to recommend Kantox as a place to work. There is a good balance between learning and growing and support from fellow team members. I feel like the people are very welcoming and make Kantox an easy place to feel at home."
What we offer:
- Competitive salary
- Sponsored learning budget
- Free private health insurance
- Free Spanish, English and French lessons
- Flexible working hours + short Fridays
- 31 days of annual vacations
- Gym discounts and free sports activities
- Restaurant Ticket with monthly credit and regular cross-team lunches
- Fresh fruit and unlimited coffee
- Beautiful office with incredible 360-degree views of Barcelona
About Kantox
Kantox is a leading fintech company developing sophisticated Currency Management Automation software solutions that help companies to automate their foreign exchange processes and leverage currencies for growth.
We are a 200-person strong team, split between London and Barcelona. So far, we’ve raised over €30 million and became profitable in 2018. Thanks to our clients, we continue to grow at a fast pace. Clients in 75 countries have already exchanged more than USD $18 billion with us!
As of July 2023, Kantox is a BNP Paribas company. Kantox will continue to operate as an independent company, now with the experience and market power of BNP Paribas behind it.
Our Commitment to Diversity, Equity & Inclusion
Kantox is deeply committed to diversity, equity and inclusion both in our hiring practices and in our experiences as a Kantox employee.
We’re proud to be an equal opportunity employer, and encourage all applicants regardless of race, religion, or belief (if any), color, nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.
