About Kandji
Kandji is the Apple Device Management and Security Platform. Kandji empowers companies to manage and secure Apple devices in the enterprise and at scale. By centrally securing and managing Mac, iPhone, iPad, and Apple TV devices, IT and InfoSec teams can save countless hours of manual, repetitive work with features like one-click compliance templates and more than 150 pre-built automations, apps, and workflows.
Device Harmony is our vision for tearing down the wall between IT and InfoSec to keep every Apple user secure and productive, using connected intelligence and automation. By choosing a career with Kandji, you will play an integral role in contributing to making our vision a reality. Backed by world-class investors such as Tiger Global, Greycroft, B Capital Group, Okta Ventures, the Spruce House Partnership, and First Round Capital, Kandji has raised over $100+M in capital to date.
Trusted by industry leaders, Kandji’s rapidly growing customer base includes companies like Ramp, Notion, Netskope, Noom, Turo, Groupon, VoxMedia, and more.
Recognized for its award-winning products, Kandji was recently named the #1 fastest-growing app in Okta’s 2023 Businesses at Work Report and a G2 Best Software 2023 Award Winner for Fastest Growing Products!
The Opportunity
Kandji Talent-Approved overview of organization and our position.
IT TEAM VALUES:
CUSTOMER FIRST: Thoughtful in the approach, creation, and delivery of IT systems to end users.
COMMUNICATION: Conveying information and ideas to individuals and groups in a focused and compelling way that delivers clear messages and ensures understanding.
RADICAL CANDOR AND COLLABORATION: We are humble, transparent, and on a lifelong journey to be better humans together. We express strong opinions with kindness and proactively seek feedback. We listen, we share, we encourage, and we trust. We are quick to admit when we’re wrong and even faster to help one another win.
CONTINUOUS IMPROVEMENT: Originating action to improve existing conditions and processes, identifying improvement opportunities, generating ideas, and implementing solutions. As well as actively improving your own technical skills and performance.
How You'll Make An Impact Day to Day:
- Provide a high level of IT support driven by rapid response and one-touch resolutions.
- Lead documentation creation to help automate IT support.
- Manage the lifecycle of devices, ensuring they are properly provisioned, maintained, and retired.
- Oversee identity lifecycle management, including user and group structure, application assignment, and IAM concepts.
- Troubleshoot Apple hardware, software, and SaaS issuesPartner with peer technical teams (e.g. IT Operations, Security, Engineering) to identify and resolve issues.
- Assist in onboarding and off-boarding of employees, including system and account provisioning.
- Participate in the deployment of new tools, systems, and product features.
- Participate in on-call and rotating shifts to provide general IT support to the global team as needed.
Minimum Qualifications:
- 2 - 4 years of experience in a corporate environment supporting Apple devices.
- Intermediate knowledge of IT corporate environments and ITSM.
- Intermediate experience with Okta or other identity management platforms. (i.e. Understanding user and group structure, application assignment, IAM concepts, and management).
- Intermediate or advanced knowledge and experience administering one of the following: Google Workspace, Slack, Apple MDM, and other modern technologies.
- Strong written and oral skills.
- Excellent critical thinking and troubleshooting skills.
Nice to Haves:
- Scripting or programming experience with BASH, AppleScript, Terraform, and/or python.
- Mac Administration experience.
- Network design and management.
These requirements are for the strongest, ideal candidate. Even if you do not outperform every bullet point, Kandji encourages you to apply. We promote a diverse, equitable, and inclusive culture and recognize that even the strongest candidates won’t have all desired experiences and qualifications.
Benefits & Perks
• Competitive salary
• 100% individual and dependent medical + dental + vision coverage
• 401(k) with a 4% company match
• 20 days PTO
• 14 paid holidays per year
• 10 health and wellness days per year
• Kandji Wellness Week Off July 1 - July 5, 2024
• Equity for full-time employees
• 12 weeks of paid leave for new parents
• Cell phone & Internet stipend
• Exciting opportunities for career growth
• An outstanding, inclusive culture
We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
