realworld one's mission is to accelerate advancements in the life sciences community by providing the best extended reality solutions.
Customers include several major, well-known companies such as Lonza, Roche, Moderna, Sartorius, Cytiva, Bayer, ZEISS, Bio-Rad, Agilent Technologies, QIAGEN, and GEA Group.
In order to expand our team in Dallas (USA), we are now looking for a talented
Your Responsibilities:
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MR Equipment Management: Set up, configure, and ship Mixed Reality equipment and hardware systems to customers, ensuring timely and accurate delivery.
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First-Level Support: Provide first-level technical support to employees and external customers, addressing inquiries and resolving issues promptly.
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Inventory Management:Maintain and organize inventory of all hardware and MR equipment, ensuring optimal stock levels.
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User Support & Troubleshooting: Assist Windows users with technical support, troubleshoot issues, and perform account maintenance.
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Onsite Customer Workshops: Be flexible to visit customers onsite for a few days each month to conduct workshops, helping them prepare and execute MR sessions. This is a great opportunity to travel and connect with exciting companies in the life science industry.
Your Profile:
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Education: Currently enrolled as a sophomore or junior in a degree program and available for part-time work during the academic year.
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Technical Skills: Good understanding of IT technologies, with a keen interest in MR/VR/AR and hardware systems.
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Service Orientation: Friendly, user-focused personality committed to delivering first-class service.
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Organizational Skills: Excellent organizational abilities with an independent and proactive working style.
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Motivation: Highly motivated with a hands-on mentality, eager to contribute to a dynamic team.
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Flexibility & Enthusiasm for Travel: Willingness to travel and engage with customers onsite, building valuable connections.
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Communication: Strong communication and customer interaction skills.
What we offer you:
- The opportunity to work for an ambitious tech company providing Extended Reality (XR) solutions to the Life Sciences community that deliver value in sustainable and innovative ways.
- The experience of contributing to long-term growth while working on cutting-edge technology in a company that embraces challenges and pushes the boundaries of what’s possible.
- Be part of a diverse, international team where collaboration and people are our strength, with talented and driven colleagues representing over 20 nationalities.
- Take ownership by bringing your own ideas and actively participating in shaping our company.
Are you ready to accelerate advancements in the life sciences community by delivering the best extended reality solutions together?
At realworld one, we put our customers' needs at the heart of everything we do, providing solutions that deliver value in sustainable and innovative ways.
If you're excited about collaborating with driven people and striving for excellence, join us and make an impact.
Let’s build a future together where the virtual and real worlds are indistinguishable, enabling people to effortlessly connect and access a new dimension of information.
