Join our dynamic IT Service Desk team as an IT Support Engineer. In this versatile role, you will work closely with our global IT team to ensure smooth operations of IT services. You’ll provide high-quality technical support, oversee IT workstation infrastructure, and contribute to global and local IT projects. Be part of a company that values innovation, collaboration, and a commitment to excellence.
Key Responsibilities
- Act as an IT point of contact for all employees, delivering 1st and 2nd-level support for Windows-based applications.
- Manage user accounts and permissions across multiple systems.
- Handle incoming support requests, troubleshoot, and resolve IT issues.
- Assist employees with their IT workstation equipment, including PCs, laptops, tablets, printers, and telecommunication systems including IP telephony.
- Collaborate on organizational programs and support system enhancements.
Experience and skills you need
- Proven experience in IT support or a related role.
- Technical education or equivalent work experience in IT.
- Proficiency in Windows operating systems (desktop required, server knowledge desirable) and MS Office applications.
- Basic understanding of network technology and server infrastructure.
- Strong problem-solving skills, a proactive mindset, and the ability to work in a team.
- Excellent communication skills, both verbal and written, in English.
Company Introduction:
For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.
With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.
Discover more about our
Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.
cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.
Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow
Ready to get things moving? Join our team!
Learn about Life at cargo-partner
here.
