IT Support Engineer

Join Our Team as an IT Support Engineer at Intracom Defense (IDE)

About Us

Join Intracom Defense (IDE), Greece's top tech defense company.

Our mission? To innovate, create, and deliver cutting-edge technology on a global scale.

At IDE, we research, design, develop, and manufacture groundbreaking products, systems, and solutions in sectors such as Tactical Communication and Information systems, Missile Electronics, Surveillance solutions, Hybrid Electric Power systems, Next-gen Unmanned Air and Sea platforms and disruptive technologies (such as Artificial Intelligence, Cyber Security).

As a key player in international defense, IDE is a registered NATO supplier and participates in international development and production programs, as well as in industrial cooperation programs for the defense sector.

Last but not least, IDE is a trusted and leading company in EU research and development programs, where research and innovation are the key elements for the upcoming technological breakthroughs.

In IDE we invest in people and technology!

We're not just about defense— we're about shaping the future!

📍 Location: Koropi, [East] Suburbs
💻 Working Model: On-site

🚀 Growth Opportunities: Access to continuous learning, professional development, and career advancement pathways
📈 Reporting to: IT  Section Manager - Operations

Why you Should Join Us:

We’re on the lookout for a IT Support Engineer who is a talented engineer but a detail-oriented individual with the passion for making things happen. If you're ready to take the lead and drive innovation, IDE is where you belong.

What You ‘ll Be Doing:

• Installs and configure Computer systems.
• Handle software installations.
• Handle removable storage devices according to company’s security standards.
• Respond to ICT support requests.
• Provides technical support on-site and/or via remote-access systems.
• Offers solutions that meet the needs of the users.
• Troubleshoot hardware malfunctions, software issues and networking problems.
• Resolves all ICT issues effectively and in a timely manner.

What’s in it for You:

• Friendly and Dynamic Working Environment.
• Competitive Remuneration package directly dependent on the candidate's qualifications and experience.
• Opportunities for Continuous Learning of state-of-the-art technology and career development.
• Private Health Insurance.
• Corporate transportation from metro stations.
• Onsite dining facilities.
• Work-Life Balance initiatives.

Qualifications & Experience

Required:

• Bachelor’s degree in Information technology or Computer science or related field.
• 2+ years of proven work experience as a support engineer.
• Knowledge of MS Windows OS environment (Linux knowledge is a plus).
• Good knowledge of Microsoft Office suites.
• In-depth knowledge of computer hardware.
• Ability to troubleshoot complex hardware and software issues.
• Professional working proficiency in English (written & verbal).

Key Competencies:

• Strong analytical and problem-solving skills.
• Willingness to take initiative and motivation to drive results.
• Methodical, Quality and Results-oriented.
• Very good planning and time-management skills.
• High sense of accountability and great ability to work effectively both independently and within a team.

Ready to Join Us?
At IDE, you’re not just taking a job—you’re stepping into a career where you can grow, innovate and make a difference.

If you are ambitious, and ready to take on the challenge, we want to hear from you!

All applications will be treated with strict confidentiality.