The role entails providing first and second-line IT support, including installing, configuring, and troubleshooting various devices and managing user accounts across systems. Responsibilities also include physical network tasks, server and network equipment maintenance, inventory management, and continuous development of the local IT infrastructure.
You will be trusted with:
- First/Second line IT support for company internal users and contractors.
- Installing, configuring and troubleshooting user laptops, workstations, printers, mobile devices and other office IT equipment
- Configuring, administering and updating Windows, MAC, Linux operating systems on user devices.
- Managing user device environment using user device management tools.
- Creating and managing user accounts in Okta, AD, Azure AD, o365 and other systems.
- Physical network related tasks (patching, device installation, ports assignment).
- Server and network equipment installation and maintenance, cable patching in data centers and server rooms.
- Keeping inventory of IT purchases and assets - creating/updating inventory records, assigning equipment to users, auditing inventory, performing decommissioning.
- Working closely with the facility and security teams to resolve security issues.
- Constant development and improvements of local IT infrastructure.
- Performing other duties, as asked by the manager, which are related to this position or IT infrastructure.
- Replacing colleagues or direct manager during their vacations, sick leaves and other absences. Replacement takes place during working time, and it is not considered as additional work.
- Secondary (higher, special etc.) education.
- Good written and spoken English & local language.
- Fundamental IT skills – hardware, OS, applications, networking, security.
- At least 2 year experience in supporting user IT devices hardware and software.
- Experience using and managing workstations in heterogeneous environment, remote management services, filesharing, collaboration, e-mail and directory services.
- Fundamental knowledge of IT procedures and security principles.
- Certifications on IT systems administration/support preferred.
- Enterprise employment experience preferred.
We Offer:
- Gross monthly salary from 1384 – 2588 EUR (to be determined depending on the level of experience and competencies).
- Challenging work in a dynamic international team.
- Health insurance and other benefits.
- 400+ offers from partners are waiting for you! Every employee has the opportunity to use discounts on the PERKS platform.
- A competitive remuneration package.
- Professional and personal development.
- Opportunities to progress within the company.
- Reliable and friendly colleagues.
If you are interested, please apply by adding your CV as well as cover letter in English!
