IT Support Apprentice m/f/d

We are currently looking for an IT Support apprentice to join the IT Corporate team, a team of 13 people based in Paris and Bordeaux. 

The team is responsible for all the Worldwide IT support for Deezer collaborators and managing all the internal networks, systems and softwares infrastructure for all the Deezer offices and Datacenter.

Our mission is to:

• continually develop our service to meet and exceed Deezer employee’s expectations,
• contribute to the success of the company through the provision of the best and effective IT support,
• deploy the best and innovative IT solutions.

What you will do:

Reporting directly to the IT Support Manager, you :

• Manage OS deployment for MAC and PCs 
• Hardware and software inventory
• Onboarding and offboarding of users
• Support of Deezer employees locally (IT bar) or remotely
• IT support for meetings and internal corporate events
• Creates and maintains required documentation

This role is excellent for a person with:

• Good knowledge of Mac and Windows operating systems
• Good troubleshooting skills
• Fluent in French and English
• Collaborative and team player
• Ability to work in a fast-paced environment
• User focus
• Well-organized

At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding :

• Regular Diversity & Inclusion internal and external talks

• Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability and LGBTQ+

• Multiple e-learnings and mandatory training sessions for all managers

• English and French courses for all, so that everyone can connect and feel included

Beyond benefits like health insurance, transportation, we offer you extra perks like:

• A Deezer premium family account for free

• Access to gym classes

• Deezer parties several times a year and drinks every thursday

• Allowance for sports, travelling and culture …

• Meal vouchers

• Great offices always located in dynamic and attractive districts, whether in Paris, London, Berlin or Sao Paulo!

• Hybrid remote work policy

If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here !