Looking to gain certifications in hosted technologies (Microsoft, Fortinet, VMware, & Veeam) while getting paid on the job?
Join the team at Kalmer Solutions!
About the Employer: Kalmer Solutions provides your business or company with a fully staffed IT department or augments your existing staff with the skills and expertise you need most. Supporting onsite and remote covering desktop management, security, server management and so much more. Kalmar Solutions has an amazing culture with fundamentals that nurture employees encouraging success in creating a team.
This Apprenticeship opportunity will start in Augusta, AR, for 6 months of training and then travel between the three locations: Beebe, Searcy, and Augusta, AR.
The Ideal candidate will feel comfortable presenting prepared presentations and willing to crawl under a desk to troubleshoot issues within the systems.
What's a successful candidate look like?
- Ability to work Onsite working with a Customer and team.
- Maintain all aspects of the Onsite MSP I.T. infrastructure, resources, and supporting documentation.
- Work cross-functionally to ensure smooth onboarding of new employees by providing accurate systems/ software access and efficient equipment deployment.
- Perform end-user support tasks such as computer hardware acquisition, deployment, troubleshooting, maintenance, repair, and replacement.
- Provide support for Multi-Function Printers (MFPs) and related applications, desktop printers, scanners, and faxing.
- Perform preventive maintenance and repairs on all active systems excluding devices or systems directly supported by a vendor like copiers and other highly proprietary systems and devices.
- Work cross-functionally to implement security updates and new policies as directed by the Operations Director.
- Work closely with human resources to maintain an efficient exit process for terminated employees. This includes removing systems access, backing up user data, maintaining security protocol, etc.
- Take Calls from End-Users and Provide Support.
- Windows Workstation Support.
- Windows Server Environment Support.
- Network Support.
What's a successful candidate look like?
- The successful candidate will be self-motivated and have the aptitude to gather information. Would be a detailed listener that can put the customer at ease and provide confidence that the issue will be resolved. A desire to learn and excel in various technical areas will be required.
- Manage time to meet the needs of Customers.
- Knowledge of hardware configurations concerning PCs and networking is a plus. Troubleshooting basic networking issues involving IP configuration, routing, and DNS. The ability to learn and retain knowledge at a fast pace in diverse environments.
- Must be willing and able to gain advanced certifications in any of the hosted technologies (Microsoft, Fortinet, VMware, Veeam)
Requirements:
- Ability to work in the United States without a current or future need for sponsorship
- Ability to work onsite at the office in Augusta, AR with travel to Searcy & Beebe offices
What's an Apprenticeship? An apprenticeship is a full time position with a focus on learning! During your first year of employment, you are guaranteed formal training, a mentor, and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. You're encouraged to apply even if your experience doesn't precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT!
How does the interview process work? We want to get to know you! Apprenticely will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employer's needs, we'll share your resume or ask you to apply directly with them. After that, the employers will continue with their recruiting and interview process. If you are a match, an offer will be made for you to get started in your new apprenticeship role! We'll be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!
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The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30
