Become a member of our Service Desk team and help us optimize services on behalf of the business, overseeing the IT functions.
As a point of contact for all cargo-partner IT users, you will be responsible for the qualitative support of our employees and their desktop environment (PC, notebook, tablet, smartphone, printer, telephone systems, etc.) as well as industry-specific applications. Help the team keep operations running smoothly for more than 4000 users worldwide!
Here's what you’re expect to do on a typical day
- 1st and 2nd level support for Windows-based user applications
- User management - permission management of several systems
- Asset management: care of employees regarding their IT workstation equipment
- Maintenance of the global network infrastructure
- Support of telecommunication systems (IP telephony)
- Collaboration on IT projects throughout the life cycle of IT infrastructure/organizational programs
- Handling incoming support requests from end users
Experience and skills we value
- Completed technical education with a focus on IT or equivalent work experience
- Basic knowledge in the areas of network technology and server landscapes
- Knowledge of Windows operating systems (desktop required, server desirable) and MS Office
- Solution oriented approach and team player
- High operational readiness, problem-solving competence and proactivity
- Good English skills
The minimum monthly salary starts from 1.500 € gross. The final compensation may go above, depending on your professional qualifications and experience and it will be discussed in the interviews.
Ready to get things moving?
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