IT Production Team Leader

The Life Insurance production team is supporting the BPCE Offers around life insurance products.  They use more than 300 applications to promote Life Insurance offers to individuals, professionals, and retail clients from banks of the BPCE Group (Banques Populaires, Caisse d’Epargne, Bred…).  
The team is in charge of applications deployed in BP and CE agencies as well as end-user, backoffice and business applications to provide life, retirement, wealth transfer and death insurance products. This perimeter is required to provide 24/7 support due to its online digital banking activities and the execution of CFT’s control/maintenance and night tasks. 

These platforms run mainly on Linux system, Windows OS and public Cloud IAAS/PAAS such as Azure, AWS and GCP. Most applications are based on a third-party web architecture with Jboss/IBM HTTP Server, Tomcat and PHP with several database Oracle Exadata, mysql and sqlserver. 

The ODS and Datawharehouse are built with Informatica ETL and used by several reporting tools suc SAS, IBM Cognos, SAS, PowerBI or Data Labs on GCP. All Installations are made with devops mindset with XLDeploy/XLRelease for continuous delivery and release management we also help dev teams to use build tools like Jenkins, artifactory, bitbucket.  

The Team Leader deploys the BPCE Managed Services & Technologies strategy at the department level. It leads its team on a human and technical level. 

Missions: 

• Deploy the Company’s strategy at its department level and participate in the development of its business development plans;
• Develop and evaluate employees' skills.;
• Support employees so that they are involved in their professional career;
• Anticipate business developments and prepare employees for them;
• Promote communication based on constructive feedback at the individual and collective level;
• In response to questions: clarify, illustrate the possibilities for development and/or needs for skills development and/or direct the employee to the appropriate contacts ;
• Anticipate, define and implement changes in the organization of the activity within the company; 
•  Create the optimal conditions for defining and implementing changes: involve employees, communicate, support, training;
• Propose methods for integrating changes in the activity of the service concerned to promote their consideration ;
• Appropriate and relay upward, downward and transversal communication. 
• Promote exchanges within his entity and within the company ;
• Ensure close proximity to employees, top-down communication as part of the deployment of key Company topics (decisions, group info, customer info, etc.) In order to ensure that the hierarchy is aware of any operational difficulties. 
• Organize and facilitate daily the activity of his entity and its interactions with the company: 
• Implement and facilitate a continuous improvement process;
• Provide business reporting and forecasting;
• Contribute to budget construction, monitoring and risk monitoring. o Operate in synergies and promote cooperation with other entities of the company within the scope of budgetary responsibility 

In terms of its service 

• Support employees in decision-making and operational practice to guarantee and optimize the quality of service and technological heritage 

• Guarantee the maintenance of annual budget plans and ensure that all convergence and economic efficiency actions planned in the BPCE Managed Services & Technology Business Plan are effectively implemented 

What we’re looking for 

Qualifications and Hard Skills:

• Strong experience in team leadership

• General knowledge of production tools like Scheduler (Control-M), Supervision (Zabbix, AppDynamics, ELK…) 

• General knowledge of deployments tools (GIT, XL Deploy, XL Release, Bitbucket) 

• Good knowledge of Unix and Windows systems and JBOSS 

• Good knowledge of web application and 3-tier architecture 

Soft Skills:

• Proficiency in English at a minimum B2 level (mandatory) and C2 level in French
• Strong organizational and project management skills
• Good experience in Agile & DevOps methodology
• Excellent verbal communication skills
• Good problem solving skills and attention to detail
• On-call required

Candidate’s Journey: 

Following your online application, you’ll be contacted by one of our Talent Acquisition Specialists. The next steps would be to meet our business experts (Team Leaders and Team Managers), welcome and onboard you into the Team. 

Few other things you should know: 

This career opportunity is based in Porto, right in the heart of the city, and offers a hybrid working model. 

Last but not least, we invite you to discover what a day in your like could look like: 

Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path. 

 
Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!). 

Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights. 

  
Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour.